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Change of Records
Statement of Policy
Students should report any change in name, address, telephone number, email address, or Social Security number to the Office of Registration and Records as soon as they are aware that the change will take place. This notification can be in writing and should include:
Students may also change their address, telephone number, email address on our Web site using My Profile (login required).
Documentation and certification of name and Social Security number changes will be required as described below. Students must include their student identification number which can be found at the top of their Excelsior College Status Reports, or their Social Security number on all change requests.
The College is not responsible for problems or delays with degree progress or fee payments that result from a student's failure to update records.
Social Security Number/Student ID Number Change
Student identification numbers, which are used to link submitted transcripts to the student’s academic record, are based on their Social Security number. It is therefore important to notify the College of changes in Social Security numbers. Students may change the Social Security number on their records by sending the Records Office a photocopy of the new Social Security card with their change request. The photocopy must by notarized by a Notary Public and contain the original signature, seal, and commission expiration date of the Notary Public.
Address and Telephone Number Changes
To submit a change in writing, students must include the following:
Students should mail their change notice to the attention of the Excelsior College Office of Registration and Records, 7 Columbia Circle, Albany, NY 12203-5159.
Reports of changes by a third party will not be accepted unless the student has indicated in writing that the third party has permission to act on the student’s behalf.