| | Consumer Complaint ProcessAs an accredited institution, Excelsior College adheres to ethical standards and our stated policies in the delivery of our programs and services. Students are encouraged to become familiar with the College’s policies and procedures which can be found in the Student Policy Handbook (PDF) and/or in specific School catalogs. These publications outline the means by which students may request permitted exemptions from these policies and the ways in which administrative and academic decisions may be appealed. In the event that students believe they have been unfairly treated or have issues with the College that cannot be resolved by the methods outlined in the College’s publications, including this Web site, they have the right to contact our accrediting agencies and/or various state and other governmental agencies. Excelsior College is currently working cooperatively with the higher education authorities in all 50 states and other U.S. jurisdictions to ensure compliance with any authorization requirements. Excelsior will continue to monitor developments in the laws of these jurisdictions in which it enrolls students and, if authorization or licensure is or becomes necessary, will obtain such additional approvals. Below is contact information for all 50 states, the District of Columbia, and U.S territories and should not be construed as a complete list of states/agencies regulating Excelsior College. Through the relevant agencies or Attorneys General Offices, complaints can be accepted regardless of whether Excelsior College is required to be registered in that jurisdiction. Excelsior College has made a reasonable effort to ensure that this list is accurate. However, if you have any questions or encounter any problems contacting the appropriate agency, please call the College’s Office of State Relations at 518-608-8162 for assistance. A-DAlabama Commission on Higher Education Alabama Department of Postsecondary Education Alaska Commission on Postsecondary Education Arizona State Board for Private Postsecondary Education Arkansas Higher Education Coordinating Board California Bureau for Private Postsecondary Education Attorney General’s Office Colorado Department of Higher Education Connecticut Department of Higher Education Connecticut Department of Consumer Protection Delaware Higher Education Office
District of Columbia Office of the State Superintendent of Education F-KFlorida Commission for Independent Education Georgia Nonpublic Postsecondary Education Commission Hawaii State Board of Education Idaho State Board of Education Illinois Board of Higher Education Indiana Board for Proprietary Education Iowa Student Aid Commission Kansas Board of Regents Kentucky Council on Postsecondary Education Office of the Attorney General L-MLouisiana Attorney General Office Louisiana Board of Regents Maine Department of Education Maine Attorney General Maryland Higher Education Commission Maryland Attorney General Massachusetts Board of Higher Education Michigan Department of Licensing and Regulatory Affairs Minnesota Office of Higher Education Mississippi Commission on College Accreditation Missouri Department of Higher Education Montana Board of Regents Montana Office of Consumer Protection NNebraska Coordinating Commission for Postsecondary Education Nebraska Attorney General Nevada Commission on Postsecondary Education New Hampshire Department of Education New Jersey Higher Education New Jersey Division of Consumer Affairs New Mexico Higher Education Department New York Office of College and University Evaluation Postsecondary Education Complaints North Dakota Consumer Protection Division O-SOhio Board of Regents Ohio Attorney General Oklahoma State Regents for Higher Education Oklahoma Office of the Attorney General Oregon Office of Degree Authorization Oregon Attorney General Pennsylvania Department of Education Office of Attorney General Puerto Rico Council on Higher Education Puerto Rico Department of Justice Rhode Island Board of Governors for Higher Education Rhode Island Department of Attorney General South Carolina Commission on Higher Education South Dakota Secretary of State Jason M. Gant South Dakota Office of Attorney General T-WTennessee Higher Education Commission Texas Workforce Commission Texas Higher Education Coordinating Board Office of the Attorney General Utah Division of Consumer Protection Vermont Agency of Education Vermont Attorney General’s Office Government of the United States Virgin Islands State Council of Higher Education for Virginia Washington Student Achievement Council West Virginia Higher Education Policy Commission West Virginia Office of the Attorney General Wisconsin Educational Approval Board Wyoming Department of Education Attorney General's Office |