How are Excelsior College courses delivered?
What software programs do I need to be proficient in to take courses at Excelsior College?
While every course is different, and may require specific software such as a statistical analysis program or a project management tool, all courses require that you have Microsoft Word installed on your computer.
Will courses from other colleges transfer into my partnership school degree plan?
Yes. Excelsior College recognizes college-level courses completed at other regionally accredited colleges and universities, as well as appropriate military experience. Contact your military consultant for evaluation. Academic advisors evaluate student transcripts from other colleges and universities during the evaluation process, and there is no limit on the number of transfer credits accepted. Credits transferred must apply to specific degree requirements.
What browsers do I need to have installed on my computer?
Excelsior College supports many of the most popular browsers. This includes Internet Explorer versions 7 and 8, Firefox version 3, and Safari version 3 and 4.
What software programs do I need to have installed on my computer?
To use the Excelsior College Web site, WebCT, and other online tools, you will need a variety of up-to-date software packages on your computer. Many of these are free to download and update, while others may require you to purchase them. For a full list of the software necessary, visit the Recommended Software page.
How many courses can I take at one time?
The number of courses taken at one time largely depends on your available free time. In an effort to ensure students are positioned for success, Excelsior does limit the number of credits one can register for at any given time (undergraduates 16 credits; graduate students 12 credits). We suggest you make a course load decision based upon a realistic assessment of the amount of time you can devote to your studies. If you are enrolled in an Excelsior program, your academic advisor can assist you in developing a plan. Servicemembers should consult a military education counselor or education services officer (ESO).
How can I get technical help for courses?
For course related technical answers or assistance, contact Excelsior College Technical Support.
For assistance with CD-ROM please refer to the For Help email address located on the front of your CD-ROM.
How do I register for courses?
You must first have an account with MyExcelsior to register for courses. Visit MyExcelsior to set up your free account. Once you have an account, you can search for courses, register, and check your registration status online. Registration for courses is also available via a downloadable form that can be printed out, completed, and submitted to Excelsior College along with the appropriate payment or payment instructions. Visit Registering for Courses for more details.
Do I have to be enrolled in a program to take courses at Excelsior?
No, you don't need to be an enrolled student to take courses.
Do I need to purchase textbooks for courses that I take?
Yes. Most courses require textbooks or other materials. Students can purchase texts at a discount through the Excelsior College Bookstore.
Can I add or drop a course?
Yes. You can drop a course and add a new course up until 12:00 p.m. Eastern time on Friday of the first week of the term. Students who drop a course but do not add a course during the add/drop period will be refunded in accordance with the tuition refund schedule in the Student Policy Handbook. Please note that dropping a course without also adding an approved course may affect your financial aid.
Students may not drop INL 102 if they have taken any quizzes or the final exam.
How do I add or drop a course?
Send an email to register@excelsior.edu by 12:20 p.m. Eastern time on Friday of the first week of the term. Military students using tuition assistance must also have the tuition assistance form for their new course in by the same day and time.
What are the participation requirements in online courses?
Excelsior College has a weekly posting requirement for online courses. Students must post at least once per week in a discussion for each course. However, please refer to your syllabus for specific course requirements as they may exceed the College's minimum expectations.
What's the policy for withdrawing from a course after I start it?
Prior to and during the first 19 calendar* days of the beginning of the term, students may withdraw from a course with no record of the course appearing on their status report or transcript.
After the first 19 calendar* days have elapsed, students may withdraw from a course and will be assigned a grade of W (withdrawal) which will appear on their status report and transcript. Students will have until 14 calendar days prior to the end of the course to request a Withdrawal (W grade)** or an Incomplete (I grade). Failure to make these requests may result in a grade of F.
To request a withdrawal from a course, students must send an email to register@excelsior.edu. For complete details and refund policies, see the Student Policy Handbook.
*GoArmyEd (CTAM) student have 15 calendar days.
**Military students approved under the Excelsior College Military Deployment Policy receive a grade of MW (Military Withdrawal).
How do I register and pay online for an Excelsior College course?
To register online, you must use a major credit card (Visa, MasterCard, American Express, or Discover) or debit card to pay your course tuition.
Where do I take my Excelsior College courses?
You can access and take WebCT courses from any personal computer that has Internet access with an Internet Explorer or Netscape Web browser. Visit Help to check your computer system and browser compatibility.
You can take CD-ROM courses from any personal computer that has a CD-ROM drive. See Course Formats to learn more.