In order to allow third parties to verify your valid certifications, previously earned certifications, and passed exams, please use the Publish Credentials option within the Certification Tracking System.

1. Go to the Cisco Certification Tracking System and log in.
2. Click on Publish Credentials.
3. Select the credentials that you would like to publish.
4. Enter this Excelsior email address: cisco@excelsior.edu
5. Type any message you want to include in the email to Cisco.
6. Click Preview Report (optional).
   The Preview Report page is watermarked "VOID - Sample Only." The actual report sent will not have the watermark.
   Note: If you want to make modifications or do not want to send the report, click Back.
7. Click Publish Report.
   The status message, "Your certifications have successfully been published," displays in red at the top of the page under your name and candidate ID number.
8. Click on the menu bar to the left to continue.

Please call the Excelsior School of Business & Technology if you need further assistance: 888-647-2388 ext. 134.

Note: Cisco examinations or courses taken 10 or more years ago can not be used for academic credit.

If you do not have a copy of your score report, please call the test delivery provider that you used to take your exam. They will either mail you a copy of your score report or email the information to you.

• VUE:  877-551-7587 
• Prometric: 800-776-4276

In order to validate or verify CompTIA certifications, you need to publish your certifications online.

1. Publish your certification(s) to any third party.
2. Log in or create a user name and password if you are a first time user.
3. Click on the Transcript tab and then select Create new transcript.
4. Make sure Display Certs and Display Address are checked.
5. In the Can't be viewed until field, enter dates that cover a week.
6. Click Submit. The Transcript page is displayed again.
7. Enter itcertifications@excelsior.edu in the email field.

Contact CompTIA with questions on the certification request process in either of the following ways:

Email: questions@comptia.org
Phone: 630-678-8300 option 5

On the ICDL (The International Computer Driving License) Web site, select Contact Us in the upper right. Enter your contact information in the fields provided. In the Query box, enter "How do I get a transcript sent to Excelsior College?"

Microsoft will mail an official paper copy of your transcript directly to you. You can then forward it to Excelsior College. All you need to do is:

1. Call Microsoft: 800-636-7544.
2. Identify yourself as an Excelsior College student.
3. Ask the agent to mail you an official paper copy of your transcript in a sealed envelope. Excelsior College can no longer accept copies printed from the secure Microsoft Web site.
   When you receive the envelope from Microsoft, do not open it.
4. Place the unopened envelope in another envelope and mail it to Excelsior College:
   
   Office of Registration and Records
   Excelsior College
   7 Columbia Circle
   Albany, NY 12203-5159
   

To request an Oracle transcript you must:

1. Email your request to ocpreq_ww@oracle.com
2. In the request, include:
   • Excelsior College Certification Verification in the subject line of the email request.
   • Your first and last name, mailing address (street, city, zip, country), email address, month and day of birth, and Student ID Number (this is Oracle's unique identifier).
   • The following statement: "By submitting this verification request to the Oracle Certification Program, I authorize Oracle to send the Oracle Certification Program Verification document, which includes my personally identifiable information, directly to Excelsior College-Transcript Department." If this statement is not included on your request, Oracle will not send the document to Excelsior for evaluation.

Oracle will mail directly to Excelsior College Office of Registration and Records within 7-10 days from receipt of your request, the Oracle Certification Program Exam Verification Letter on Oracle Corporation letterhead, signed by the Oracle Certification Program Operations Manager.

1. Email your request to certification@sas.com
2. Enter Excelsior College Certification Verification in the subject line.
3. Include your first and last name, mailing address (street, city, zip, country), email address, month and day of birth, and Prometric Testing ID Number.
4. The request must also include the following statement: "By submitting this verification request to SAS Institute Inc. (SAS), I authorize SAS to send the SAS Certified Professional Program Verification document, which includes my personally identifiable information, directly to Excelsior College, Transcript department. In addition, I understand that any disclosure of information carries with it the potential for an unauthorized redisclosure and the information may not be protected by federal, state, or local confidentiality laws or regulations". If the above statement is not included in your request, SAS will not release the document to Excelsior College.

SAS will mail directly to the Excelsior College Office of Registration and Records the SAS Certification Program Exam Verification Letter on SAS letterhead, signed by the SAS Certification Program Operations Manager. The letter will include the exam number, exam title, and exam passing date.

Sun will mail an official paper copy of your transcript directly to you. You then forward it to Excelsior College. In order to obtain a copy of your certification, please do the following:

1. Email: who2contact@sun.com
2. Request a copy of your Sun certificate be mailed to you.
3. Include your full name and Prometric ID# in the request.
4. Do not open the envelope from Sun
5. Place the unopened envelope in another envelope and mail to: 
   Office of Registration and Records
   Excelsior College
   7 Columbia Circle
   Albany, New York 12203-5159