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Examination Procedural Guidelines
Please Note: To avoid forfeiting your full examination fee, please keep the scheduled appointment for your examination or provide the required 24 hour lead-time for cancellations or rescheduling of an appointment, or request the 50% refund as outlined in Excelsior College® Examinations Registration and Information: A User's Guide (PDF).
If you wish to switch this examination to another you can fax your written request containing your signature to Test Administration at 518-464-8777 or you may request the switch through My Message Center (compose message to Test Administration).
On The Day of Your Appointment
Please arrive 30 minutes prior to your scheduled appointment.
If you arrive more than 15 minutes after the scheduled start time for the exam, you may be refused admission and your exam fees will be forfeited.
Please bring one form of current photo identification (ID), on which your signature appears and your printed complete first and last names exactly match your name as it appears on your Authorization To Test letter. If the name on your ID is not exactly the same as it appears on the letter, please call us now toll free at 888-723-9267.
If you do not have the proper ID, you will not be allowed to test and your entire examination fee will be forfeited.
Acceptable forms of ID can include:
Refer to the exam registration User’s Guide (PDF) for a complete list of acceptable forms of ID.
If you have changed your name:
If your name with which you have registered is different from the name on your identification, you must bring legal name change documentation with you to the test center on the day of your test.
You will be asked to store all of your belongings and you will not be allowed to study while in the waiting area at the Pearson Professional Center.
Under no circumstance will you be allowed to either go to your locker to access materials or leave a test center during a break.
If you leave the testing center during an unscheduled break, you may not be allowed to complete your examination and your grade will be invalidated.
All test takers must agree to abide by the terms of the Excelsior College Academic Honesty Policy before taking an examination.
The agreement will be presented on-screen prior to the start of your examination. By accepting the terms of the agreement, you will be able to proceed.
If you choose not to accept the terms of this agreement, your examination will be terminated and you will be required to leave the testing center. You will not be eligible for a refund.
After the Exam
Student behavior will continue to be monitored post administration and electronic measures are used to monitor the security of test items and scan for illegal use of intellectual property. This monitoring includes surveillance of Internet chat rooms, Web sites, and other public forums.