Military Academic Advisor

Excelsior College, a regionally accredited, private, nonprofit institution of higher learning, seeks applicants for the position of Military Academic Advisor.

Summary

The main function of this position is the advisement of students and evaluation of documents for military servicemembers, veterans, and military education counselors (for enrolled and prospective students) by mail, phone, email, fax, and personal interview regarding the College's flexible educational opportunities. The Military Academic Advisor evaluates transfer credit from military documents and government-related organizations for credit toward Excelsior College degree requirements. The Military Academic Advisor will be proficient and possess knowledge expected of an enrolled academic advisor in multiple degree programs spanning different divisions (e.g. business, health sciences, liberal arts, nursing, public service, and technology). In addition, the Military Academic Advisor will take a proactive approach in the recruitment plan of the military education office, by building relationships with military education counselors and military students and providing information and encouragement to individuals involved in the College enrollment and course decision-making process. The position requires a commitment to quality service by assimilating a large body of factual information and relating it to students in a caring, efficient, and consistent manner.

This is a student services position where the emphasis will be placed upon accurate, timely, and quality service to enrolled and prospective students, as well as Military Education Counselors, at a distance. The Military Academic Advisor will be well versed in all College options, learning opportunities, and services, and will be able to direct inquiries for the most appropriate service.

Responsibilities

Responsibilities include, but are not limited to the following:

Advisement by phone, letter, email, fax, and personal interview

  • Advise military prospective students and military education counselors on the benefits of enrollment in Excelsior College and assist students in the decision-making process regarding their consideration of educational goals and the military promotion system.
  • Provide accurate information about military and institutional policies, procedures, resources, and programs.
  • Apprise students of various sources of credit and advise them in making appropriate selections.
  • Recommend Excelsior College courses and examinations to students to complete degree requirements.
  • Advocate for students by making referrals to Excelsior College services (e.g., career services, VA/financial aid), and other educational support services (e.g., foreign credential evaluation service, military education network, public library) and provide supportive documentation as appropriate (e.g., letters of recommendation, transient student letters, letters of good standing).
  • Provide efficient and consistent tracking of student service/advisement by maximizing the use of computer system (i.e., Lotus Notes®, Excelsior's Student Information System (SIS), web technology).

Evaluation

  • Evaluate military documents and forward the file to the appropriate academic advisor for the official degree evaluation for enrolled students within prescribed turnaround time.
  • Utilize SIS Course Library and the online ACE Guide in the evaluation of military experience.
  • Research credit sources using both internal and external resources.
  • Evaluate credit and classify course content according to current College policies and degree requirements.
  • Communicate with students within prescribed turnaround time about the evaluation of credits presented.
  • Serve as advocate for military education counselors and military servicemembers.

Organizational participation

  • Work collaboratively with academic advisors from other degree programs and admissions counselors to resolve military related curricular issues.
  • Work independently and interact effectively and cooperatively with team members and other College staff.
  • Participate in professional development and training activities and attend military conferences.
  • Actively participate in the training of new advising staff.
  • Assist in the preparation/development of military advisement and other College materials.
  • Serve cooperatively on College committees.
  • Work toward unit and College strategic planning goals and military enrollment goals.

Supervisory Responsibilities

The Advisor works in a team relationship with other advisors to assure quality.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong analytical and problem solving skills.
  • Excellent oral and written communication skills.
  • Ability to
    • work with diverse populations.
    • manage multiple priorities and meet academic deadlines.
    • review/prepare accurate detailed documents.
    • master a wide body of factual knowledge (e.g. academic and career options) with a high degree of accuracy and detail.
  • Excellent organizational and decision making skills.
  • Proficient computer literacy and willingness to learn new applications.

Education and/or Experience

A master's degree is required. Previous experience in military education and/or higher education is preferred.

Application Information

Please Note: There is a known issue with the online submission and Internet Explorer 11. The online submission will work with another browser or if you put Internet Explorer into Compatibility View before clicking on the online link

To do this, click on Tools then place a checkmark next to Compatibility View. If the Tools menu is not showing, click the Alt key on your keyboard to display the menu.

If you have problems with online submission, please call 518-464-8532. Thank you.

Excelsior College offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, salary history, and the names of three professional references. Please submit requested information online, or by mail:

Excelsior College
Human Resources Office
Military Academic Advisor Search
7 Columbia Circle
Albany, New York 12203-5159

AA/EOE/ADA

We are an affirmative action, equal opportunity employer that strives to enhance our ability to develop a diverse faculty and staff and to increase our potential to serve a diverse student population.