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In this section:

Help
Login Help
Password Help
Web Browser Settings
System Requirements
Email and Spam Filters
Recommended Software and Computer Protection
Browser Fix for Problems Accessing Online Courses
Computer Systems Requirements
In order to receive technical support from Excelsior College, you must meet our minimum system requirements.

Operating Systems

A note about Windows operating systems: Microsoft periodically ends support for its older operating systems. Our minimum computer system requirement in the chart below reflects these changes.

Web Browsers

Web browsers listed in the chart below have been tested and validated for use with our Web site. Other browsers may not work as well. We strongly recommended that you use one of the supported browsers.

Check Your Computer

Run our automated system check to see if your browser and computer meet our minimum support requirements.

System Requirements

 
ALL USERS
Minimum
Recommended
Monitor
15" VGA
256 colors
800x600 resolution
17" SVGA
True color
1024x768 resolution
Internet connection
56K modem
Broadband (cable or DSL)
Email capabilities
Email address
Email address
Plugins
Adobe Acrobat® Reader 6
Flash® Player 8
Windows Media Player 9
Adobe Acrobat® Reader 9
Flash® Player 9
Windows Media Player 11
Software
Microsoft Word 2000 or 2002
Microsoft Word 2003, 2007
Peripherals
Video card capable of
800x600 pixel resolution
Video card capable of
1024x768 pixel resolution
PC USERS
Minimum
Recommended
RAM
500 MB
1 GB
Operating System
Windows XP Service Pack 3
Windows XP Service Pack 3 or Windows 7
Browser (only one needed)
Internet Explorer 7.0
Firefox 3.x
Internet Explorer 7.0 
Firefox 3.x
 
MACINTOSH USERS
Minimum
Recommended
RAM
500 MB
1 GB
Operating System
Mac OS 10.3
Mac OS 10.4 or 10.5
Browser
(only one needed)
Safari 3.x
Firefox 2
Safari 3.x or 4.x
Firefox 3