BS, State University of New York at Binghamton
MBA, State University of New York at Albany
About Dawn Gerrain
Dawn Gerrain joined the College in 2017 as chief marketing and business development officer. She is a skilled marketer and a transformational business leader, steeped in experience, leading organizations through major industry disruptions. Her strengths lie in developing customer-centric strategies, fostering innovation, driving business development, and creating a collaborative and engaging culture.
Prior to joining Excelsior, Gerrain was employed for 25 years with Cengage Learning, a $1.6 billion educational services company with operations in more than 40 countries around the world. Most recently, she served at Cengage as the senior vice president and general manager of Skills, which developed learning solutions for the academic and continuing education markets. She also focused on developing strategic partnerships and managing product development, marketing, and sales organizations.
She has held various other roles with Cengage Learning in the Marketing, Editorial, Customer Service and Sales departments, including serving as the president of Milady, a leading provider of beauty and wellness learning solutions. In that role, she managed all company operations and expanded the distribution of products in the domestic and international professional sectors. In addition, she oversaw all operations of ed2go, an online continuing education division of Cengage.
With her vast in-depth experience, Gerrain understands the value of a transformative digital strategy with product development to ensure the creation of highly engaging digital education materials. Her skills and experience will help the College in pursuing a customer-centric, organizational approach that strategically integrates Excelsior’s brand building, marketing, research, business development and customer relations.