Webinar: Conflict Management
February 22, 2021 @ 12:00 pm - 1:00 pm EST
“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.”
Do you agree with this quote by William James?
Conflict management is the practice of identifying and dealing with conflicts sensibly, fairly, and efficiently. The workplace has conflicts daily, therefore, it is necessary to understand and resolve conflicts. Attend this webinar to learn the difference between healthy and unhealthy conflict, keys to effective conflict management, and the importance of effective communication to resolve conflict. Panelists for this webinar are Dr. Michele Paludi, Matthew Baird, Dr. Garry McDaniel, and Dr. Gary Stroud.
Presented by SHRM Student Chapter at Excelsior College