The Academic Advisor supports Excelsior University’s strategic plan as a direct student services position focusing on delivering academic/success coach advising to a caseload of students in one of Excelsior University’s degree program specializations.  This is an Entry Level Advising position. This position involves direct student service to a caseload of students in a designated specialization area. Advisor Advisors will develop and demonstrate excellent Advising practice and develop areas of expertise in support of the Advising Center goals.

This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.

ESSENTIAL DUTIES AND RESPONSIBILITIES, including but not limited to:

• Apply the Excelsior success coaching model to students in one or more of Excelsior University’s Degree Specializations as part of an assigned caseload.

• Provide accurate Advising/coaching as it relates to student curriculum/Degree Planning and Institutional Policy and Procedure.

• Advise students in their consideration of educational goals by relating interests, skills, abilities and values to careers, the world of work, and the nature and purpose of higher education.
• Track and report on student progress across various platforms to include Student Information System (SIS), Salesforce CRM.
• Advocate for students by making referrals to Excelsior University services (e.g., career services, VA/financial aid), and other learning support services.
• Serve on unit and university wide committees and workgroups as needed
• Contribute to the successful achievement of Unit KPI’s
• Develop a Professional Development Agenda that addresses the needs of the position and of the Advising Center.

QUALIFICATIONS To perform this job successfully, an individual must be able and willing to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Master’s Degree from regionally accredited institution OR
• Currently enrolled in a master’s program at a regionally accredited institution top be completed within 6 months of hire date.
• 1-3 years’ experience in education, customer service or area relevant to academic advising.

The hiring salary range for this position is $46,000.00 - $50,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.