Assistant Director – School Certifying Official

Assistant Director – School Certifying Official


Full Time


Albany, NY

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The Assistant Director - School Certifying Official will be involved with the day-to-day operations on the veteran's benefits team within the Student Financial Services. The internal titling of this role is "Assistant Director - Veterans Affairs." The Assistant Director will be a School Certifying Official (SCO) with primary responsibility for certifying benefits with the Department of Veterans Affairs. The Assistant Director will also be responsible for communicating with students via phone, email and message center. This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.

Duties and Responsibilities: 
  • Veterans Benefit School Certifying Official (SCO).
  • Providing student support via phone, email and message center.
  • Keep current on regulations related to veterans benefits.
  • Support the collection of required documentation and processing of forms related to veterans benefits.
  • Assist with developing, revising, and updating processes of the unit related to programs administered by the college.
  • Liaison with Department of Veterans Affairs.
  • Participate in ongoing professional development along with the encouragement of the growth of colleagues.
  • Other duties and responsibilities may be assigned in support of the needs of the unit and the students we serve.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position requires a bachelor's degree and a minimum of 2 years' experience working in higher education or a related field. The ideal candidate will have experience working with veteran students and demonstrate an interest in promoting distance learning higher education to a diverse adult student population.
The hiring salary range for this position is $46,000.00 - $50,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Application Information

If you have problems with online submission, please call 518-608-8270.

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.


Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

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