Description

The Bookstore and Digital Asset Manager will manage all curriculum and digital assets that are used in Excelsior courses. The Bookstore and Digital Asset Manager will be responsible for managing digital curriculum contracts, all curriculum in the bookstore, renewals, and curriculum adoption. This position works closely with the Sr. Director of Library and Learning Services, Department Chairs, and the provost team.

Reporting to the Executive Director of Instructional Design and Development, the Bookstore and Digital Asset Manager will create a comprehensive database of curriculum, manage bookkeeping, renewal dates, and vendor relationships. Candidates who envision working remotely are encouraged to apply.

Essential duties and responsibilities include the following (other duties may be assigned):

Manages the vendor relationship between the bookstore and the institution.

Generates the term-to-term bookstore calendar to align with the adoption process.

Engages in faculty outreach targeting courses during the adoption cycle.

Reviews adoptions for compliance and quality assurance.

Collects, edits, confirms, and enters faculty adoptions into the bookstore platform.

Identifies and communicates Zero Textbook Courses (ZTC) on the bookstore site.

Evaluates the bookstore messaging for clarity, concise, correct, and completeness.

Monitors the course materials inventory on the bookstore site.

Creates and reports bookstore metrics for continuous improvement.

Conducts regular assessments using metrics and stakeholder feedback to reveal the efficiency, effectiveness, and impact of current

practices and utilization of available resources.

Prepares and delivers regular reports on price analysis, adoption rates, ZTC, open orders, and customer service metrics to stakeholders.

Develops, implements, and manages the outreach for all bookstore communications across the university.

Oversees the MyExcelsior bookstore student portal.

Resolves all issues regarding book vouchers, VA benefits, open orders, and access issues.

Monitoring security of bookstore platform (FAST) access.

Strategically and collaboratively works with stakeholders to build programs and initiatives. 

Communicates effectively in writing and orally in a clear and concise manner. 

Analyzes data to examine trends in purchasing patterns and cost analysis of course materials. 

Desired Qualifications and Characteristics

Bachelor's Degree required, Master’s Degree preferred

Three to five years of experience in bookstore operations is preferable.

Proven proficiency with bookstore platforms and operations.

Awareness of current and emerging trends, issues, standards, systems, and best practices in bookstore practices, digital collections,

institutional repositories, publishing, open education, affordable course content with an expertise in one of these areas.

Outstanding organizational skills, including attention to detail, time management, and ability to develop efficient workflows. 

Ability to excel in a changing university environment. 

Experience with relationship and community building as well as a strong service orientation. 

Project management expertise.

Strong leader with experience coordinating work across administrative and academic departments, preferably within a college or university.