Description

Following strategic direction from the Chief Information Officer, the Deputy CIO, Enterprise Applications and Services is responsible for driving institutional success and competitive advantage through collaborative usage and configuration of innovative and effective enterprise technologies, applications, and services. The Deputy CIO oversees day-to-day operations of the Enterprise Applications and Services group to ensure effective performance and superior quality of service. In conjunction with the Chief Information Officer and other members of the IT leadership team, the Deputy CIO is responsible for planning the information technology future for the university, collaborating closely with decision-makers to identify, recommend, develop, implement, and support cost-effective, innovative software solutions. This is a full-time, hybrid role with a minimum of two days required per week at Excelsior's home office in Albany, NY, with the remainder of the days worked from home.

Essential Duties and Responsibilities include the following: Other duties may be assigned. 

Leadership

Leads the development, implementation and maintenance of the University's ERP systems and administrative applications.

Recognizes areas for improvement and coordinates resources to address gaps and/or vulnerabilities related to the enterprise application and integration ecosystem.

Plans and oversees the university’s future information technology enterprise application and integration ecosystem.

Applies advanced skills in strategic planning, operations management, financial planning, negotiation, and facilitation of work critical to overall IT success.

Provides sound fiscal management, including budgetary role for proper staffing and expenditures.

Oversees multiple Directors, providing leadership, promoting collaboration, ensuring a superior level of customer service, driving strong team cohesion and high performance.

Planning and Procedures

Advise and confer with team members on administrative policies and procedures, technical problems, priorities, and methods.

Consult with team members in other areas to coordinate cross-functional activities.

Maintain knowledge of current technology and management trends in higher education to enable promoting new ideas in support of the mission and strategic roadmap of Excelsior University.

Partners closely with other IT and Excelsior groups, departments, schools, and colleges to ensure strategic alignment between project scope, architectural guidelines, and business needs.

Other duties as assigned.

Minimum Qualifications

Bachelor’s Degree Computer Science or related field;

5-7 years of management experience;

4 or more years leading across organizations or job families.

Preferred Qualifications

Master’s Degree Computer Science or related field;

8-15 years of management experience;

8 or more years leading across organizations or job families.

Knowledge, Skills, & Abilities

Strong understanding of IT Service Management, ITIL, PMP certification preferred.

Solid Enterprise Architecture experience (certified Enterprise Architect preferred).

Solid technical skills (SaaS, IaaS, PaaS, as well as mobile technologies) with a deep understanding across the technology stacks.

Strong experience in enterprise software development lifecycle (SDLC) management leveraging Agile methodologies.

Strong experience in enterprise system and data integration leveraging cloud-based platforms (iPaaS).

Demonstrated success in implementing, managing, and supporting distributed commercial and custom developed enterprise applications including ERP and CRM platforms.

Excellent supervisory, organizational, leadership skills.

Skills in technical and financial planning, operations management, negotiation, and facilitation of work critical to achievement of organizational goals.

Applies advanced planning, organizing, directing, and facilitating skills.

Excellent communication skills, interpersonal and collaborative skills.

Excellent analytical skills, able to manage multiple projects under strict timelines, work well in a demanding dynamic environment and meet overall objectives.

Ability to provide timely input and leadership on decision-making issues affecting the organization.

Experience managing staff, including hiring, training, and developing staff, assigning tasks, evaluation performance, etc.

Promotes a diverse, inclusive environment.