Director- Library and Learning Support

Director- Library and Learning Support


Full Time


Albany, NY | Remote |

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Excelsior University is seeking our next Director of Library and Learning Support. We are seeking candidates who are strong visionary leaders who will set the direction for the Excelsior University Library during this period of transformation in the field of library science. The Director is a motivator who encourages collaboration and cooperation with stakeholders to advance academic excellence, creative scholarship, educational affordability, student success, and access by incorporating open strategies including open access, open science, data, and publishing.

Your focus is to mobilize knowledge by providing learning support, instruction support and faculty support. You build strong relationships by listening to others with great attention and sincerity. You ensure a vision for the future with perseverance and keeping everyone invested. You support diversity, equity, and inclusion efforts in the library and across the university. You will report to the Director of Learning Services.

Excelsior University is a 50+ year old online institution that is grounded in the values of Accessibility and Completion, Equity and Inclusion, Collaboration, Affordability, Trustworthiness, and Excellence. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and asks, “how do we become more ‘student ready’ so that we may better serve our students?” We believe that through education we can empower change and make a meaningful impact on the future. Our community works hard in the service of students and supports one another like a family.

At Excelsior University we offer our employees a collaborative environment to work together and inspire ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. Excelsior University employees and dependents are offered a wide range of benefits, including but not limited to, flexible work environment, health insurance benefits, retirement benefits, paid time off and educational benefits. This role is ideally based in Albany, NY or the surrounding areas, but remote applicants will be considered.


  • Assist in building a culture centered on OER and Open Educational Practices at Excelsior University.
  • Leads a newly formed department that will advance the Excelsior University Library to develop sustainable digital collections.
  • Defines the strategic direction for the future development of library publishing, institutional repository services, and open and affordable content for the Excelsior University Library.
  • Establishes the mission and goals of the library to align with the university strategic initiatives.
  • Creates library goals and the metrics for continuous improvement.
  • Conducts regular assessments using metrics and stakeholder feedback to reveal the efficiency, effectiveness, and impact of current practices and use of available resources.
  • Manages the progress of library projects and initiatives.
  • Develops library procedures and administers the library in accordance with adopted policies.
  • Directs and participates in the overall operations of the library.
  • Manages the library budget.
  • Identifies and pursues external funding resources for library initiatives.
  • Collaborates with deans, administrators, and staff to develop faculty support services for OER implementation and textbook cost savings in compliance with state laws and regulations.
  • Coordinates the overall strategy to expand the use of open educational practices and affordable content with faculty, instructional designers, and staff in the course development process.
  • Prepares regular reports, including IPEDS and accreditation.
  • Plans, organizes, supervises, evaluates, and mentors the work of the library staff.
  • Develops, implements, and manages the outreach, programming, and instructional activities promoting library service to the Excelsior community.


  • Master’s degree from an ALA accredited institution in Library and Information Science or equivalent.
  • Minimum 4 years of professional academic library and administrative experience in quality assurance/practices and experience in one or more of the following areas: academic assessment services, research acquisition and evaluation, institutional research, design, and analysis, reference, and instructional services.
  • Familiarity and/or experience using technology, software, and publishing platforms. May include: EZproxy, Springshare, Pressbooks, and LibreText among many others.
  • Awareness of current and emerging trends, issues, standards, systems, and best practices in digital collections, institutional repositories, publishing production and platforms, open education, affordable course content with an expertise in one of these areas.
  • Proven knowledge and experience with copyright, open licenses, permissions, and compliance.
  • Ability to excel in a changing university environment.
  • Strong competence with program and institutional accreditation data-gathering, analysis, and reporting.
  • Effective management and change leadership skills.
  • Outstanding organizational skills, including attention to detail, time management, and ability to develop efficient workflows.
  • Experience with relationship and community building as well as a strong service orientation.
  • Demonstrated expertise in working with various internal and external constituencies
  • Application Information

    If you have problems with online submission, please call 518-608-8270.

    Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.


    Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

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