Systems Engineer Administrator

Systems Engineer Administrator

Closing Date

April 22, 2023


Full Time


Albany, NY

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The Systems Engineer Admin reports to the Senior Director of Infrastructure and Security. The Systems Engineer is responsible for analyzing, designing, installing, configuring and maintaining the server infrastructure, application components and services for the University. The Systems Engineer ensures reliable operation of networked systems and services in order to provide maximum performance and availability for students, faculty, and staff. This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.

Duties and Responsibilities:
  • Install, configure, and maintain the University’s Windows server environments, including associated network and storage components.
  • Assist other team members with the University’s VMware and Azure virtual system environments.
  • Administer the University’s Active Directory environment.
  • Administer the University’s Office 365 tenant space, including Teams and OneDrive; administer the University’s Exchange Online environment, including mobile device support and mail flow.
  • Provide additional support by collaborating with the Help Desk and Technical Support teams.
  • Assist the Desktop Engineer regarding the creation of Active Directory Group Policies, DHCP, DNS, and enterprise printing.
  • Assist the Telecommunications Engineer regarding the integration of the University’s phone system with Windows/Office365/Active Directory.
  • Provide lead project management for system engineering initiatives; this includes establishing time estimates, costs, and stakeholder involvement.
  • Provide system management to ensure high system security, availability, reliability, and optimal operation of both internal and hosted services.
  • Provide constant monitoring of systems; proactively respond to and correct problems related to systems hardware and software as needed.
  • Assist in the installation, configuration, and maintenance of University’s student virtual lab environments.
  • Assist in maintaining and enhancing disaster-recovery strategies for systems.
  • Support the transition of networking services to a hybrid cloud computing environment by developing cloud suitability assessments and annual cloud computing plans for networked services.
  • Assist in the monitoring and deployment of onsite security systems and phone systems.
  • Design innovative and practical public and private cloud-based solutions working with IT management and other technical teams.
  • Report to management regarding system metrics, future plans, usage, limitations, performance, security and annual budget forecasting.
  • Search literature on an outgoing basis for information on the latest developments and systems technology.
  • Attend conferences and training courses as needed.
  • On-call requiring the following equipment o University laptop o Intune App for smart phone or device
  • Attend conferences and training courses as needed.

  • B.S. in Computer Science or related degree or an equivalent combination of education/experience that provides the required skills, knowledge, and abilities.
  • Five years’ experience installing and supporting network systems, applications and components.
  • Preferred knowledge with implementing, configuring and maintaining the following networking components:
    o VMWare
    o Active Directory
    o Windows Server OS
    o Office 365
    o Azure and/or Amazon cloud systems
  • Industry certifications preferred.
  • Strong interpersonal skills with a desire to work in a team environment.
  • Excellent organizational and decision-making skills. Ability to manage multiple priorities and meet deadlines while providing quality customer service and products.
  • Flexibility to work outside normal business hours when required; requires 24x7 support when needed.
  • Demonstrated ability to learn new technology.
  • Excellent written and oral communication skills.
  • Application Information

    If you have problems with online submission, please call 518-608-8270.

    Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.


    Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

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