Student Rights and Responsibilities

Statement of Policy

All Excelsior College students have the responsibility to understand and to conduct themselves in accordance with the Excelsior College policies and specifically the rights and responsibilities set forth in this document. The term “students” includes: students currently matriculated at Excelsior College taking examinations and/or courses, non-matriculated students taking examinations and/or courses, non-matriculated students in the application process, individuals using OneTranscript®, formerly matriculated students currently in withdrawn status, and graduates.

Preamble: Excelsior College promotes an environment that protects the freedom of its students to learn to their greatest potential. The College is committed to the principle that students have a duty to respect each other and to promote a professional environment in which the educational mission of the College can be freely pursued to the greatest degree possible. Academic integrity is essential in any educational endeavor. The student should continually strive to improve his or her knowledge, skills, understandings and perspectives through lifelong learning. Honesty, integrity and respect in all interactions with colleagues, staff, and instructors are essential academic attributes necessary to promote success at Excelsior College. Therefore, a student commits to the College’s ideals, ethics, and standards of conduct.

Student Rights:

  • Students are entitled to equity and fairness in the application of all College policies.
  • All students have equal right of access to the services of the College, in accordance with College policies.
  • Students have a right to have access to information regarding the general qualifications and requirements for establishing and maintaining academic standing within a particular program and at all levels within Excelsior College.
  • Students have a right to have access to the course and examination learning outcomes, requirements, and grading policies set by Excelsior College.
  • Students have a right to have access to the graduation and/or completion requirements for their program.
  • Students have a right to be assured of the privacy and confidentiality of their education records and other personal information.
  • Students have a right to distribute, as an individual or as members of student organizations, written electronic material within Excelsior College’s online environment providing such distribution is approved and consistent with Excelsior College’s policies.
  • Students have a right to exercise full rights as citizens of their nations, but when participating in such activities, students accept that no claim is made that the student represents Excelsior College.
  • Students have the right to appeal any disciplinary action in accordance with the established College policies.

Student Responsibilities:

  • Students shall treat other students, faculty, staff, and other agents of the College with mutual respect and dignity.
  • Students should not harass others, sexually, verbally, or psychologically. Students shall not discriminate on the basis of age, color, religion, creed, disability, marital status, veteran status, national origin, race, gender, or sexual orientation.
  • Students are expected to participate actively in the advisement process, demonstrating that they are progressing satisfactorily in their degree programs.
  • Students are expected to abide by current Excelsior College policies and administrative processes as stated in the Excelsior College Student Policies pages and College catalogs.
  • Students have a responsibility to uphold and obey federal, state, and local laws.
  • Students have a responsibility to keep the College informed of any changes in name, address, email address, telephone number, and Social Security number.
  • Students have a responsibility to meet their financial obligations to the College in a timely manner.
  • Students are responsible for completing evaluations for all their courses and exams using the Excelsior College evaluation forms. Student course and exam evaluations must be completed as directed.
  • Students are responsible to keep themselves informed of the content of all notices concerning changes by periodically perusing announcements posted on the Excelsior College Web site.
  • Students have a responsibility to participate in assessments that may be required during the period of their enrollment. These tests may be in addition to regular coursework and are required to gather critical information on achievement of student learning. Students are expected to actively participate and make every effort to do their best on these assessments to produce scores that accurately reflect their abilities. The results from these assessments will not be part of the course or examination grade but are crucial for the purpose of program improvement and are frequently required by regulators and accreditation agencies. Participation in these assessments contributes toward increasing the value of the degree by providing evidence of student learning to external organizations, employers, and the general public.


Staff, faculty, or students who believe that a student has not adhered to the Student Rights and Responsibilities Policy will bring the matter to the attention of the appropriate dean or dean’s designee. The dean or designee will investigate the alleged violation, and determine the action, if any, to be taken. When there is evidence that a student has violated the Student Rights and Responsibilities policy, the student will be notified in writing of the nature of the alleged violation and the action that the College proposes to take; services to the student may be suspended during this period.

Disciplinary Actions

In response to alleged violations of the Student Rights and Responsibilities policy, Excelsior College reserves the right to take any or all of the following actions:

  • Bar the student from enrolling in the College or registering for a course or examination.
  • Assign a failing grade for an examination or course.
  • Suspend or administrative withdrawn the student. If the student is administrative withdrawn, the College reserves the right to revoke all credits. If the student has withdrawn or graduated, any credits and/or degree and certificate previously awarded may be revoked. The student will be asked to return the certificate or diploma. Please see the Administrative Withdrawal and Academic Dismissal policy for further details.
  • Suspend or terminate selected College services previously available to the student.
  • Retain all tuition and fees paid by the student.
  • Withhold course grade(s) and/or examination score(s) and official Excelsior College transcripts.
  • Permanently annotate a student’s record to reflect action(s) taken by the College in response to the student’s violation of this policy.
  • Notify educational institutions, licensing or certification boards, employers or others, who have previously received a transcript or similar certification, e.g., Letter of Completion (LOC), Letter of Qualification (LOQ) of any action taken by the College.
  • Take other action, as appropriate.


Refer to the Student Appeals policy for details on how to appeal disciplinary actions described above.