As a financial aid counselor, you will play a crucial role in assisting students in navigating the financial aid process, ensuring access to education through effective financial planning. Your responsibilities will include evaluating financial aid applications, counseling students on available aid programs, and providing information about funding options. This position requires a keen understanding of financial aid regulations, excellent communication skills, and a commitment to promoting accessibility to education.

Creemos que el trabajo debe adaptarse a su vida, y no al revés. Nuestro horario híbrido incluye dos días de presencia física en nuestra oficina de Albany, con la flexibilidad de trabajar a distancia el resto de los días. Dedique menos tiempo a los desplazamientos y más tiempo a centrarse en un trabajo significativo o en sus prioridades personales. El horario fijo es de 8:30 a 17:00, incluida una hora para comer, lo que supone una semana laboral de 37,5 horas.

Funciones y responsabilidades:

• Asesoramiento sobre ayuda financiera:
  
• Proporcionar asesoramiento personalizado a los estudiantes sobre las opciones de ayuda financiera, los criterios de elegibilidad y los procedimientos de solicitud por teléfono, correo electrónico, mensajes de texto y reuniones virtuales.
  
• Assist students in understanding different types of financial aid programs and amounts of funding available, including grants, scholarships, loans, etc.
  Application Processing:
• Evaluate financial aid applications, ensuring accuracy and compliance with federal, state, and institutional guidelines
  
• Collaborate with other depts to obtain necessary documentation and information for financial aid assessments.
  
• Review financial aid packages based on students eligibility and financial need
  
• Communicate award information clearly to students, addressing any inquiries and providing additional guidance as needed
  
• Conduct workshops and informational sessions to educate students a parents about the financial aid process, application deadlines, and available resources
  
• Stay current on federal and state financial aid regulations, ensuring adherence to compliance requirements in all aspects of financial aid administration
  
• Attend trainings and conferences to enhance professional development
  Maintain accurate and confidential student records related to financial aid applications, awards, and communications
  
• Proporcionar un excelente servicio a los estudiantes respondiendo rápidamente a sus consultas, resolviendo sus problemas y guiándolos a través del proceso de ayuda financiera.
  
• Collaborate with other departments, such as admissions and academic advising, to ensure a coordinated approach in supporting students financial needs
  
• Other duties as assigned to support the unit or institution

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Título asociado en un campo relevante (por ejemplo, finanzas, negocios, educación).
  
• Preferiblemente, experiencia previa en administración de ayudas financieras o en un campo relacionado.
• Conocimiento de la normativa federal y estatal sobre ayudas financieras.
  
• Fuertes habilidades interpersonales y de comunicación.
  
• Capacidad para interpretar y explicar información financiera compleja a públicos diversos.
  
• Detail-oriented with excellent organizational and time management skills
  
• Experience in PowerFAIDS preferred

The hiring salary range for this position is $40,875- 42,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.