The Student Financial Services unit is seeking a dynamic individual who thrives in a fast-paced environment, where critical thinking and creativity are valued skills in day-to-day processing.

The Assistant Director of Veterans Benefits will be involved with the day-to-day operations of the Veterans Benefits team within the Student Financial Services Office. The Assistant Director will be a School Certifying Official (SCO) with primary responsibility for certifying benefits with the Department of Veterans Affairs. The Assistant Director will also be responsible for communicating with students via phone, email, and the message center.

Creemos que el trabajo debe adaptarse a su vida, y no al revés. Nuestro horario híbrido incluye dos días de presencia física en nuestra oficina de Albany, con la flexibilidad de trabajar a distancia el resto de los días. Dedique menos tiempo a los desplazamientos y más tiempo a centrarse en un trabajo significativo o en sus prioridades personales. El horario de atención al público es de 8:30 a 17:00, incluyendo una hora para comer, lo que supone una semana laboral de 37,5 horas.

Funciones y responsabilidades:

• Veterans Benefits School Certifying Official (SCO)
• Providing student support via phone, email and message center
• Keep current on regulations related to Veterans Benefits
• Support the collection of required documentation and processing of forms related to Veterans Benefits
• Assist with developing, revising, and updating processes of the unit related to programs administered by the college
• Liaison with Department of Veterans Affairs
• Participate in ongoing professional development along with the encouragement of the growth of colleagues
• Other duties and responsibilities may be assigned in support of the needs of the unit and the students we serve

Cualificaciones: Para desempeñar este trabajo con éxito, un individuo debe ser capaz de realizar cada deber esencial satisfactoriamente. Los requisitos enumerados a continuación son representativos de los conocimientos, destrezas y/o habilidades requeridos. Se podrán realizar adaptaciones razonables para que las personas con discapacidad puedan desempeñar las funciones esenciales.

• Bachelor’s degree required
• Minimum of 2 years of experience working in higher education
• Experience supporting or working with veteran students preferred
• Demonstrated interest in promoting distance learning in higher education
• Ability to engage and support a diverse adult student population

The hiring salary range for this position is $48,000.00 - $50,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.