Payment Methods
- Credit or Debit card (a 2.85% assessment fee is added to each credit or debit card payment). Phone payments can only be made using a credit or debit card.
- Check by mail (please make check out to Excelsior University).
- Please mail checks to:
Excelsior University
ATTN: Student Financial Services
7 Columbia Circle
Albany, NY 12203 - Tuition & Fee Payment Plans
- Federal & State Financial Aid
- Military Benefits
- Military Tuition Assistance & Veteran Benefits
- Third Party Billing
Important Note: There will be a $35 fee for failed electronic payments.
Receipts/Invoices
How to obtain a receipt for paid tuition & fees:
- Sign in to MyExcelsior
- In the “Account” card, click “Student Accounting”
- Under the “Billing” tab, click the “Open Billing in New Window” button
- Using the “View Account/Print Receipts” tab, choose the date range needed (the start date should be on or before the day you registered for the class), then click “View” to generate the receipt/invoice.
If you are unable to locate your receipt or require additional assistance, please reach out to receipt@excelsior.edu.
Reembolsos
Financial Aid Disbursement refunds
Federal Financial Aid & Scholarships are disbursed approximately 21 days after a term begins. A message will be sent when your financial aid is posted to your student account. Credit balance refunds for financial aid will be reviewed and approved within 14 business days of the award being posted to your student account.
Excelsior University processes refund checks and direct deposits every Miércoles.
If you are interested in setting up direct deposit for financial aid refunds, please navigate to the MyExcelsior student portal.
Collections
TSI and Pre-Collections
Student accounts will be reviewed each term for outstanding balances. Any student who has not paid their term balance within 30 days of the term start will be referred to our third-party pre-collection’s vendor.
Students whose accounts have been referred to pre-collections will not be permitted to register for courses. Once a balance has been referred to the pre-collection’s vendor, the full amount must be paid before registration privileges can be reinstated.
Students who are no longer actively enrolled at Excelsior University and have an outstanding account balance will be referred to our third-party collection agency, TSI. Those referred to Collections will not be permitted to re-enroll or take courses until the balance has been paid in full.
Important Note: Excelsior University reserves the right to report outstanding debt to credit bureaus.
