Excelsior College SHRM Student Chapter
Spring 2012
Excelsior College American SHRM Student Chapter
SHRM Conferences
SHRM 2012 Annual Conference & Exposition
June 24–27, 2012
Atlanta, GA

Talent Management Conference & Exposition
April 30–May 2, 2012
Washington, DC

Strategy Conference
October 3–5, 2012
Palm Springs, CA
SHRM Webinars
Managing Workplace Diversity and Inclusion
June 27, 2012
7:00 PM to 8:00 PM

About the Society for Human Resource Management
The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India.
SHRM Local Chapter Network
SHRM has more than 575 affiliate chapters both in the United States and abroad, which provide additional programming and networking opportunities in your local area. SHRM chapters are autonomous organizations, so it is not automatic that you will be a member of your local chapter when you join SHRM at the national level, and vice versa.

Excelsior College SHRM
Student Chapter Officers
President: Melvin Fleming
Vice President: Nicole Kio
Secretary/Treasurer: Cathy Cooper
Student Chapter Advisor: Sarah Quaile
Program Advisor: Dr. Alicia Luna
Message from the Student President

Melvin A. Fleming

Dear Fellow Students,

It is with great pleasure and pride that I serve as the President of the Excelsior SHRM Chapter. Here is a little information about myself. I am graduate of Excelsior College with a Bachelor in Liberal Arts and I currently have five classes left to complete my MBA. I became a proud U.S. Army retiree in 2009 with 20 years of service. My military occupational specialty was Personnel and Human Resources Specialist. I was born in the United States Virgin Islands and I am married to my beautiful spouse, Giovanna, and we have two sons 14 and 21. I currently work for the State Department as a management/program analyst in Houston, TX.

The field of Human Resources has changed a great a deal over time and continues to evolve. So as students and professionals we must try to keep pace with that change with constant learning and the sharing of ideas.  HR professionals are now viewed as strategic contributors to businesses. Being a member of SHRM is one way to enhance your expertise and broadcast your value to an organization.

The Excelsior SHRM Chapter can provide members with the chance to network, increase career development, learn and share ideas through webinars, along with other activities. Please take the time to read our newsletters on the Excelsior Web site and attend our informative webinars.

I look forward to meeting with you all and encourage you to join us and experience an association and affiliation with the chapter which can positively impact your academic and professional goals. I invite you to join us; become a member, and get involved with your HR colleagues. Your investment in membership will be well worth the knowledge you will gain and the professional network you will develop.


Melvin A. Fleming
Trends in Human Resource Management

This is an exciting time to study, or work in, the field of human resource management (HR). In recent years, HR has moved from a transaction-based support service to a strategic partner within the organization. This continues to redefine HR.

The economy affects HR strategy. HR had to manage staffing reductions in recent years while addressing staff shortages in some skilled jobs.

Globalization has heightened competition and necessitated the ability to recruit and retain staff around the world. Compensation on a global scale is a complex venture.

Social networking has changed recruiting practices and its applications in the workplace are growing daily.

More organizations are turning to a triple bottom line – people, planet, and profits. "People" has become a necessary core competency for organizations.

Benefits for both current employees and retirees are under enormous pressure due to costs and HR is faced with plan redesign and cost-savings strategies.

The Society for Human Resource Management is the premier professional organization for HR. (Excelsior College has a SHRM Student Chapter.) To read what the SHRM's experts forecast, please visit their recent report – Future Insights.
Upcoming Meeting

Workplace and Diversity

June 2 7, 2012
7:00 PM to 8:00 PM

This webinar will explore effective diversity management and how it assists companies to maximize the full potential of their workforce. It will identify different strengths, skills and talents of employees and the opportunities for advancement and inclusion. The webinar will also explore key factors to attain sustainable growth.
Ten PC Tips for Communicating with a Diverse Audience

By learning to speak to a diverse audience, you can broaden your client base and transfer the learning to more people. We need to be more "PC." We’re not talking "political correctness;" we’re talking "Positively Conscious," of who is in our audience and understanding how to make people feel included. The more people feel included, the more they will listen to you, use your information and come back for more. If you offend people they will shut down and you will lose them.  

  1. Use words that include rather than exclude. While some women don't mind being called ladies, in a professional setting the word women is more appropriate. Be "positively conscious" of pronouns when discussing hypothetical cases. I have been in workshops where the facilitator spoke as though all managers were "he" and all administrative support were "she." Metaphors are very effective. Remember to mix them. Don't use only sports metaphors. Have a balance. In Europe when they think of football, they think of soccer. Be aware that people have different abilities. Instead of telling everyone to stand, you might say, “everyone who is able, please stand,” and have a way for others to participate in the exercise.
  2. Learn the demographics of the audience before your presentation, and prepare.
  3. Do not assume everyone shares your religious beliefs.
  4. Look at everyone in the audience and smile at them. Speakers can have a tendency to visually relate to people who look more like them. Assume everyone wants to be valued.
  5. Do not use humor that puts down any particular group. If you are not sure, get feedback from others.
  6. Examine your assumptions about people who are different than you. Be open to letting go of those assumptions.
  7. Do not be afraid to ask for the correct pronunciation of someone's name.
  8. If someone has an accent and you can't understand them, ask them to repeat what they said slowly, because what they are saying is important to you.
  9. Use methodology in your presentations to accommodate different learning styles — visual, auditory, kinesthetic.
  10. Be comfortable with silence. In some cultures that can mean respect and attention. Be comfortable with direct interaction. In some cultures that can mean respect and attention. Be comfortable with saying, “I don't know."

Reprinted with Permission
Simma Liebermann

Future Projects

This section is looking for opportunities to increase our overall knowledge of this organization.

Contact Alicia Luna with your ideas and suggestions.
Educational Resources

Here are some online resources associated with Human Resources, Education and Outreach, including the SHRM and CRHRA Web sites:


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