Contact Excelsior University
Main Contact Info
7 Columbia Circle
Albany, NY 12203-5159
Admissions Hours:
Monday–Thursday: 8:30 a.m.–8:00 p.m. ET
Friday: 8:30 a.m.–5 p.m. ET
Saturday: 8:30 a.m.–12:00p.m. ET
For general inquiries, Admissions, Office of Registration and Records, Military and Veteran information:
1-518-464-8500
International Students:
1-888-647-2388
TDD:
1-518-464-8501
Fax:
518-464-8777
Florida Site Contact Info
9400 4th Street N., Suite 100
St. Petersburg, FL 33702
Admissions:
1-844-843-9309
Main Office:
1-727-607-2380
Verification Inquiries
We utilize The Work Number from Equifax to help complete requests for verification of employment and income or social service verification for our employees. Please visit theworknumber.com, email twninfo@equifax.com, or call 800.367.5690 using company code 11702325.
Department Contact Information
Phone: +1-518-464-8500
International callers: +1-888-647-2388
Undergraduate programs: admissions@excelsior.edu
Graduate programs: gradadmissions@excelsior.edu
Phone: 888-647-2388
Email: register@excelsior.edu
Phone: 855-323-9235
Email: vafa@excelsior.edu
Service of Process
All legal documents must be personally served on employees working in Excelsior University’s Office of General Counsel. No other office or employee is authorized to accept service of legal process.
Service directed to Excelsior University, the Board of Trustees and current employees, in their official capacities, must be delivered in person (by appointment only) on Tuesdays, Wednesdays, or Thursdays to the address listed below:
Excelsior University
Office of the General Counsel
7 Columbia Circle
Albany, NY 12203-5159
For questions relating to service of process on Excelsior University or to make an appointment to serve legal papers, email serviceofprocess@excelsior.edu. Be advised that Excelsior University will not accept service of process through electronic mail.
Phone: 888-647-2388
Email: international@excelsior.edu
International Applicants Visit: https://www.excelsior.edu/admissions/international
Enrolled
Phone: 888-647-2388
Email: advising@excelsior.edu
Prospective
Phone: 844-843-9299
Email: MilitaryandVeteranAdmissions@excelsior.edu
Military and Veteran Education information
Phone: 888-647-2388
Email: records@excelsior.edu or orr@excelsior.edu for course extensions, course grades, or course participation appeals.
Visit the Office of the Registrar Page for more information.
Phone: 844-427-2553
Email: receipt@excelsior.edu
Phone: 1-877-852-5692
Email: studentsupport@excelsior.edu
We’re available to help 24/7/365
Get Help – Your questions answered about courses, IT issues, grades and more.
Enrolled
Phone: 888-647-2388
Email: advising@excelsior.edu
Prospective
Phone: 844-843-9299
Email: MilitaryandVeteranAdmissions@excelsior.edu
The Veterans Center Website: veterans.excelsior.edu
Directions to Excelsior University
Excelsior’s main entrance is the second building (#7) on the right. Building has designated accessible parking in front and is ramp accessible with power doors.
Driving Directions from Google Maps
