Learn about the business side of health care and prepare for advancement in hospitals, outpatient facilities, and other health care settings by completing this fully online health care administration master’s degree. You can complete the program while you continue to work in clinical, managerial, or administrative positions in health care or other industry sectors.
In your required courses, you learn about health service outreach communication planning; outpatient, ambulatory, primary, and inpatient care facilities; medical licensure and certification; human resource management, health care finance and payment systems, health care policy analysis; and community access to public and private health care services.
Career-oriented course assignments provide you with strong knowledge of how to apply best practices in human resource staffing and employee recruitment, departmental budget preparation and financial planning, risk management, negotiation tactics and communication strategies, and approaches to team leadership and decision-making in health care organizations.
Top careers in health care administration include informatics, finance, and hospital management (Source: BLS)
The average median health services manager salary is $98,350 (Source: BLS)
Pay for health care professionals has increased 10–20 percent over the past 10 years (Source: healthcarefinancenews.com)
Gain an understanding of the role of human resource management in organizations. Topics include: staff planning; recruitment and selection; job analysis and design; performance management; labor relations and laws; training and development; compensation and rewards; HR strategy; strategic, corporate, and human resource management objectives; policies, practices, and leadership behavior; employee involvement; diverse workforces; impact of globalization; and HR’s role in change management and internal consulting.
Gain experience creating a communications outreach campaign that raises awareness of health care services to certain groups or raises awareness of new medical procedures to a target market. For this project, you act as a mid-level manager and learn how to pitch your campaign plan to a health care organization’s board of directors by creating a persuasive voiceover PowerPoint presentation. Other assignments cover community relations, agenda-setting, and how to effectively communicate with colleagues, supervisors, direct reports, and other departments in your day-to-day job as a health care administrator.
Increase your understanding of current topics influencing policymakers, practitioners, managers, and health care organizations in the United States and beyond. This course teaches you about the evolution of medical services and different types of medical education, licensures, certification, and accreditation; health practices; and medical and health services professionals found in the United States and around the world. Instructional material covers: health services workforce challenges; national health care expenditures; health care costs and financing; public and private health insurance; outpatient, ambulatory, and primary care services; hospitals and inpatient treatment facilities; medical technology; managed care organizations and long-term care; alternative medicine; health care access among special populations; policy reform; the Affordable Care Act; and forces leading to future change.
With access to online software training and Pearson’s MyFinanceLab resources and mobile app, you develop acumen in financial management and gain skills in financial tools such as Microsoft Excel that help you succeed in health care administration jobs. Learn how financial statements, accounting, and budgeting relate to the daily operations of health care organizations, and gain practical experience analyzing financial reports, making short-term financial decisions about assets management, and calculating choices related to long-term fiscal investment and capital budgeting.
Explore compelling cases and controversies encountered by health care administrators, and learn how to make ethical and legally compliant decisions that minimize the risk of organizational liability. This course prepares you to respond appropriately to administrative health care dilemmas involving issues of child abuse, hospital-acquired infections, tort law and medical malpractice, corporate negligence and professional liability, fraud, patient rights, confidentiality, informed consent, medical records, reproductive health care, and hospice services.
Become an effective health care leader by learning how to develop positive and productive relationships with employees in your workplace. Instructional material in this course teaches you how to successfully manage business units and lead in difficult times. Master practical techniques and skills that enable you to articulate your values and vision, set business goals, improve group communication and team-building, motivate and manage staff, and use negotiation strategies to drive change, innovation, and growth in your organization.
In this course, you study the concepts and techniques that health care administrators use to manage quality assurance and improve patient services in health care organizations. Learn how to sustain a culture of safety and quality in your workplace by meeting health industry requirements and following guidelines for implementing a continuous quality improvement process. Course readings and assignments cover data collection methods, statistical analysis, accountability, and the relationship between quality care and organizational performance.
Choose any 9 graduate-level credits supportive of health care administration. You can take Excelsior College graduate courses or satisfy this requirement with approved transfer credit.
Choose any 3 credits supportive of health care administration.
In your graduate capstone course, you complete a project that’s aligned with your professional interests, learn about career-related trends and issues in health administration quality and safety, and deepen your understanding of business costs and reimbursement; advances in medical treatment; diversity, inclusion, and cultural competence in the workplace; effective health care leadership and communication strategies; risk management and optimization of quality improvement processes; human resource management; ethical standards; and legislative policy.
Execute effective communication strategies within the health care environment and with external stakeholders.
Apply leadership techniques in various healthcare contexts to influence others and impact organizational challenges.
Integrate principles of risk management and quality improvement to optimize desired outcomes.
Implement financial management and human resource practices commonly used by administrators.
Apply ethical standards to resolve policy and legal issues in health care.
Analyze contemporary issues impacting the health care environment.
View additional details about programs and courses:Download the Graduate Studies Catalog
Health Care Project Manager
Patient Relations Director
Excelsior College is accredited by the Middle States Commission on Higher Education, 3624 Market Street, Philadelphia, PA 19104. (267-284-5000).
All of Excelsior College's academic programs are registered (i.e., approved) by the New York State Education Department.