Learn about the business side of health care and prepare for advancement in hospitals, outpatient facilities, and other health care settings by completing this fully online Master’s in Health Care Administration degree. You can complete the program while you continue to work in clinical, managerial, or administrative positions in health care or other industry sectors.
In your required courses, you learn about health service outreach communication planning; outpatient, ambulatory, primary, and inpatient care facilities; medical licensure and certification; human resource management, health care finance and payment systems, health care policy analysis; and community access to public and private health care services.
Career-oriented course assignments provide you with strong knowledge of how to apply best practices in human resource staffing and employee recruitment, departmental budget preparation and financial planning, risk management, negotiation tactics and communication strategies, and approaches to team leadership and decision-making in health care organizations.
Making your graduate program experience excellent—meet this faculty program director.
Top careers in health care administration include informatics, finance, and hospital management (Source: BLS)
The average median health services manager salary is $98,350 (Source: BLS)
Pay for health care professionals has increased 10–20 percent over the past 10 years (Source: healthcarefinancenews.com)
This interdisciplinary course will develop highly effective transformational leaders in their respective professions who formulate sustainable, ethically sound solutions to practical management problems encountered in a complex global environment. You will learn how to set direction and work with multiple constituencies with divergent needs through an ethical lens that includes social responsibility and the intersections of diversity, culture, and environment, and how these differences affect best practices in management in your discipline.
This interdisciplinary course will enable you to acquire the skills necessary to strategically lead decisively across all functions in organizations, including recruitment and selection of employees, training and development, performance appraisals, health and safety, labor relations, and change management. You will be introduced to leadership and talent management within and across disciplines and apply strategies to the private, public and not-for-profit sectors. This course will integrate legal, management, and social science research with an action learning-based approach to executive-level leadership education. You will have the opportunity to apply these skills through your own disciplinary lens, and will gain an in-depth understanding of how these skills are applied in other disciplines.
Gain experience creating a communications outreach campaign that raises awareness of health care services to certain groups or raises awareness of new medical procedures to a target market. For this project, you act as a mid-level manager and learn how to pitch your campaign plan to a health care organization’s board of directors by creating a persuasive voiceover PowerPoint presentation. Other assignments cover community relations, agenda-setting, and how to effectively communicate with colleagues, supervisors, direct reports, and other departments in your day-to-day job as a health care administrator.
You will gain an in-depth understanding of current issues and emerging trends facing leaders within healthcare delivery systems in this advanced course. The diversity and complexities of various healthcare settings are explored, along with the drivers of healthcare delivery. Themes of quality assurance, patient safety, access, and ethical leadership are infused throughout the course. You will apply what you have learned through analysis of real-life case studies.
Information management is vital to the functioning of health and public health organizations. This course equips you with the skills to guide ethical, evidence-based decision-making around current and emerging information technologies. It examines the use of healthcare technology in warehousing, communicating data, and safeguarding data and electronic health records. You will learn to leverage the power of informatics and your teams to positively impact health outcomes, improve organizational processes, and ensure all health information is protected. You will have the opportunity to work on a term-length project in which you analyze and identify solutions for an informatics problem impacting a healthcare organization.
With access to online software training and Pearson’s MyFinanceLab resources and mobile app, you develop acumen in financial management and gain skills in financial tools such as Microsoft Excel that help you succeed in health care administration jobs. Learn how financial statements, accounting, and budgeting relate to the daily operations of health care organizations, and gain practical experience analyzing financial reports, making short-term financial decisions about assets management, and calculating choices related to long-term fiscal investment and capital budgeting.
In this course, you study the concepts and techniques that health care administrators use to manage quality assurance and improve patient services in health care organizations. Learn how to sustain a culture of safety and quality in your workplace by meeting health industry requirements and following guidelines for implementing a continuous quality improvement process. Course readings and assignments cover data collection methods, statistical analysis, accountability, and the relationship between quality care and organizational performance.
Choose any 9 graduate-level credits supportive of health care administration. You can take Excelsior College graduate courses or satisfy this requirement with approved transfer credit.
In your graduate capstone course, you complete a project that’s aligned with your professional interests, learn about career-related trends and issues in health administration quality and safety, and deepen your understanding of business costs and reimbursement; advances in medical treatment; diversity, inclusion, and cultural competence in the workplace; effective health care leadership and communication strategies; risk management and optimization of quality improvement processes; human resource management; ethical standards; and legislative policy.
Execute effective communication strategies within the health care environment and with external stakeholders.
Apply leadership techniques in various healthcare contexts to influence others and impact organizational challenges.
Integrate principles of risk management and quality improvement to optimize desired outcomes.
Implement financial management and human resource practices commonly used by administrators.
Apply ethical standards to resolve policy and legal issues in health care.
Analyze contemporary issues impacting the health care environment.
View additional details about programs and courses:Download the Graduate Studies Catalog
Health Care Project Manager
Patient Relations Director
Excelsior College is accredited by the Middle States Commission on Higher Education, 3624 Market Street, Philadelphia, PA 19104. (267-284-5000) www.msche.org. The MSCHE is an institutional accrediting agency recognized by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA).
Status: Accreditation Reaffirmed
Accreditation Granted: 1977
Last Reaffirmation: 2017
Next Self-Study Evaluation: 2021-2022
All of Excelsior College’s academic programs are registered (i.e., approved) by the New York State Education Department.