Train Online to Become a Freight Broker/Agent

From licensing and operations to sales and marketing, learn how to get your broker license and start a successful freight brokerage – 100% online and at your own pace!

Kevin Feeley
BS in Electrical Engineering
HVCC Class of 2005

“Excelsior took all of my credits. I was able to jump right into upper-level courses.”

Job Outlook for Freight Brokers

Online Freight Broker/Agent Training Course FAQs

Freight brokers find carriers for shippers to haul their freight. They also assume financial responsibility in the shipping process by invoicing shippers, paying carriers and agents, extending credit, and more.

A freight agent acts as an independent salesperson for a freight brokerage or independent broker. Freight agents may work on commission bringing in new customers.

According to the Bureau of Labor Statistics, freight brokers make an average of $45,000 annually. Depending on your experience level, top brokers can make over $66,600 per year.

Freight brokers can set their own hours — deciding when and how much they work. Many work from home, so they create their own work/life balance around shipping and carrier schedules.

The Federal Motor Carrier Safety Administration (FMCSA) regulates and provides safety oversite for commercial motor vehicles (CMVs).

Online Freight Broker/Agent Training Course Objectives

Prerequisites and Requirements

There are no prerequisites to take this course. However, this course focuses solely on U.S. domestic freight brokering, so it’s only recommended if you plan to do business in the United States.

Curriculum

  • The basics of freight brokering

    Job duties, qualities, and skills of an effective freight broker and a freight broker agent

  • Setting up your business and office

    Steps needed to launch a brokerage and set up an office

  • Setting goals and developing your corporate identity

    Evaluate business goals and mission statements

  • Setting up your shipper packet and your carrier packet

    Documents to send to shippers and carriers

  • Operations and using operations software

    Forms, logs, and broker software that work best for business; how to avoid or manage day-to-day problems that freight brokers face

  • Types of freight and exploring niche markets

    Differentiate between the types of freight and the types of niche markets available

  • Transportation law

    Learn how transportation law affects business as a broker or agent and why it is important to operations

  • Broker-carrier contracts

    How contracts protect brokers and carriers

  • Broker-shipper agreements

    Components of an effective broker-shipper agreement

  • Insurance for carriers and brokers

    Insurance policies and forms essential for carriers and brokers

  • Recordkeeping, accounting, and financial management

    Different processes and records encountered as a freight broker

  • Determining your rate quotes

    Rate quotes that are based on relevant information

  • Rate quotes that are based on relevant information

    Situations from a carrier's point of view

  • Sales and profitability

    Sales techniques and results as part of sales success

  • Advanced marketing

    Marketing efforts that will be beneficial for business

  • Develop your negotiation skills

    Negotiation skills from first real sales calls

Instructors

Jan Roach
Jan Roach has been a partner in a freight brokerage operation since 1995. For over 10 years, she ran a freight brokerage, overseeing sales, marketing, accounting and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.

Jeff Roach
Jeff Roach has been in the transportation industry since 1986. He founded his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach holds a Bachelor of Science from Abilene Christian University.

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