Contact Excelsior University

Main Contact Info

7 Columbia Circle
Albany, NY 12203-5159

Main Phone Number

For general inquiries, Admissions, Office of Registration and Records, Military and Veteran information
1-888-647-2388

International Students

1-518-464-8500

TDD

1-518-464-8501

Fax

518-464-8777

Service of Process

All legal documents must be personally served on employees working in Excelsior University’s Office of General Counsel. No other office or employee is authorized to accept service of legal process.

Service directed to Excelsior University, the Board of Trustees and current employees, in their official capacities, must be delivered in person (by appointment only) on Tuesdays, Wednesdays, or Thursdays to the address listed below:

Excelsior University
Office of the General Counsel
7 Columbia Circle
Albany, NY 12203-5159

For questions relating to service of process on Excelsior University or to make an appointment to serve legal papers, email serviceofprocess@excelsior.edu. Be advised that Excelsior University will not accept service of process through electronic mail.

Verification Inquiries

To obtain employment, salary or social service verification, please visit www.vaultverify.com and use company code: 60013

Department Contact Information

Phone: 888-647-2388

International callers: +1-518-464-8500

Undergraduate programs: admissions@excelsior.edu

Graduate programs: gradadmissions@excelsior.edu

Phone: 888-647-2388

Email: register@excelsior.edu

Phone: 855-323-9235

Email: vafa@excelsior.edu

Phone: 888-647-2388

Email: international@excelsior.edu

International Applicants Visit: https://www.excelsior.edu/admissions/international

Enrolled: 877-542-4133
Prospective: 844-843-9299

Email: MilitaryandVeteranAdmissions@excelsior.edu

Military and Veteran Education information

Phone: 844-843-9296

Email: outreach@excelsior.edu

Website: excelsior.edu/partners

Phone: 888-647-2388

Email: records@excelsior.edu or orr@excelsior.edu for course extensions, course grades, or course participation appeals.

Visit the Office of the Registrar Page for more information.

Phone: 844-427-2553

Email: receipt@excelsior.edu

Phone: 1-877-852-5692

Email: studentsupport@excelsior.edu

We’re available to help 24/7/365

Get Help – Your questions answered about courses, IT issues, grades and more.

Enrolled: 888-647-2388
Prospective: 844-843-9299

Email: MilitaryandVeteranAdmissions@excelsior.edu

The Veterans Center Website: veterans.excelsior.edu

Directions to Excelsior University

Excelsior’s main entrance is the second building (#7) on the right. Building has designated accessible parking in front and is ramp accessible with power doors.

Driving Directions from Google Maps

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