Student Support Team
Our team is here to assist with your course-related needs, offering a comprehensive support system designed to help students throughout their educational journey.
Hours: 8:30 a.m. to 5 p.m. EST, Monday through Friday.
Email: studentsupport@excelsior.edu
Phone: 877-852-5692
This team can help you with:
- Academic appeals.
- Course accommodations for students with disabilities.
- Requests for a previous syllabus.
- Requests for letters of recommendation.
- Concerns related to a course or instructor.
- Questions about academic policies, appeals, or exceptions to procedures.
- Requests for a retroactive W or AW.
- Textbook issues, including access codes.
- Technical issues within Canvas.
- ATI-related questions or concerns.
- Assistance with course navigation.
To access student support forms, please log into MyExcelsior.
For additional information, please refer to our policies and courses and registration pages.
