Student Support Team

The Student Support Team is available from 8:30 a.m. to 5 p.m. EST, Monday through Friday.

We are here for you for course-related issues and concerns.

This team can help you with:

Issues with your instructor (i.e. instructor not responding to inquiries)
Questions about course navigation
Operational issues within Turnitin
End of course grade appeals
Requests to take capstone earlier in degree program
Requests to take more credits per term or trimester than allowed per policy
Questions about policies related to your course (i.e. the late policy, instructor participation)
Questions about when you can expect your instructor to get back to you
General frustrations and complaints about your course
Broken links
Obtaining a copy of an old syllabus for your courses
Status updates on appeals
Questions about appeals to policies and exceptions to procedures
Textbook questions including access codes
Questions about course extensions