Courses and Examinations Extension Policy

STATEMENT OF POLICY

Excelsior College recognizes that students may encounter extraordinary circumstances that make it difficult to complete course work within the time frame of a course term. Students are eligible to request a course extension if they have successfully completed a minimum of 50% of the course work and request the extension no less than 7 calendar days before the end of the course term.

  • Extensions for an 8-week course should not exceed 30 calendar days from the end of the term.
  • Extensions for a 15-week course should not exceed 60 calendar days from the end of the term.
  • Course extensions and their duration are at the discretion of the instructor.
  • Course extensions for INL 102 Information Literacy should be submitted to UGappeal@excelsior.edu. These requests must include an explanation of extraordinary circumstances and appropriate documentation. Since there is no instructor of record for this course, these requests will be reviewed at the discretion of the Dean/designee of the School of Undergraduate Studies.

Extensions to Eligibility to Test windows for UExcel Examinations

  • The test taker must submit a request (through their MyExcelsior Message Center link) prior to the end of the term.
  • ORR will grant the student a 30-calendar day extension. The extension request must be received prior to the end of the term.
  • If there is an extenuating circumstance and the student requests another extension, ORR will grant the student another 30 calendar days. The extension request must be received prior to the end of the first extension.
  • In rare instances, if a student requests a third extension for the same exam, their request with documentation supporting the request should be sent to ORR@excelsior.edu. The extension request must be received prior to the end of the second extension. ORR will forward the information to the Ombuds Office for UExcel exams for review and approval/denial. Ombuds will notify the student of their decision.
  • ORR will adjust the test taker’s exam eligibility expiration date for upload to Pearson VUE when an extension is granted.

Grades and extensions — Courses

The end date of the extension will be entered into SIS. The instructor notifies the ORR at the end of the extension period that a letter grade has been assigned. The grade through auto update will post to the student’s record in 48 hours. If the instructor doesn’t indicate in their email to ORR that they have entered the grade in the grade book, the ORR sends the instructor an email reminding them to enter the final grade earned in the gradebook. The ORR updates the extension report and continuously checks this report and reaches out to instructor in cases where the extension period has expired and no grade has been reported.

Students with two or more “I” grades in Excelsior College courses will not be allowed to register for any additional Excelsior College courses (See policy 059 Grades Awarded and Accepted at Excelsior College).

Students with a grade of Incomplete “I” in any course will not be permitted to graduate until a final letter grade has been received.

Students with a grade of Incomplete “I” in any Excelsior College exam will be assigned a grade of F if the exam is not completed by the end of their extension.

Students requesting an extension due to a military deployment should refer to Policy 132 Military Deployment.

PROCEDURE

Students

  1. Must meet eligibility requirements outlined above.
  2. Students must request a course extension from the instructor by messaging the instructor through the course in Canvas.
  3. If requested, students must provide documentation to support the extraordinary circumstances.
  4. If an extension is granted, it is the student’s responsibility to complete all coursework prior to the end date of the course extension or in accordance with due dates outlined by the instructor. Late penalties may apply.

Instructors

  1. Upon receipt of a course extension request, instructors will evaluate the circumstances to determine if an extension is warranted.
  2. If an extension is granted, the instructor must email orr@excelsior.edu with the following information:
    1. Course number and title
    2. Course term
    3. Name of student
    4. End date of extension

    The end date should not exceed the limits set above for eight and 15 week courses.

  3. Once the extension has expired, the instructor notifies the ORR at the end of the extension period that a letter grade has been assigned. The grade through auto update will post to the student’s record in 48 hours. If the instructor doesn’t indicate in their email to ORR that they have entered the grade in the grade book, the ORR sends the instructor an email reminding them to enter the final grade earned in the grade book. The ORR updates the extension report and continuously checks this report and reaches out to instructors in cases where the extension period has expired and no grade has been reported.
  4. It is strongly advised that instructors set a schedule for submission of missing work throughout the extension. Late penalties may apply if due dates are not met.

Office of the Registrar

  1. Once notified of a course extension, the Office of the Registrar will enter a grade of “I” in the student’s record and confirm by email to instructor that the request was received and processed.
  2. The end date of the extension will be entered into SIS. The instructor notifies the ORR at the end of the extension period that a letter grade has been assigned. The grade through auto update will post to the student’s record in 48 hours. If the instructor doesn’t indicate in their email to ORR that they have entered the grade in the grade book, the ORR sends the instructor an email reminding them to enter the final grade earned in the grade book. The ORR updates the extension report and continuously checks this report and reaches out to instructors in cases where the extension period has expired and no grade has been reported.

Notes
An exam extension can be granted even if the student has made an appointment to test with the College’s designated testing center. Students need to be notified that an extension from Excelsior does not affect their scheduled appointment. Excelsior cannot cancel student examination appointments. Students are responsible for canceling their appointment and rescheduling within the new eligibility window.

IMPLEMENTATION SCHEDULE

Effective 01/02/2014
Effective September 2007 term

PUBLICATIONS

P&P for Undergraduate Courses, Undergraduate Student Policy Handbook
P&P for Undergraduate Courses, Undergraduate Student Policy Handbook
Cross-Reference — 121684: Military Deployment Policy; 121601 Grades Awarded by Excelsior College