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Become a Certified Administrative Professional (CAP)

As business culture evolves, so do the roles and responsibilities of administrative professionals. Many administrative professionals today can give themselves a competitive edge by the earning the industry-recognized CAP certification. This 100% online course will help you gain the technical skills and knowledge needed to earn this valuable industry credential. Excelsior College accepts 17 credits towards a degree program for successful completion of the Certified Administrative Professional (CAP) exam.

Kevin Feeley
BS in Electrical Engineering
HVCC Class of 2005

"Excelsior took all of my credits. I was able to jump right into upper-level courses."

Job Outlook for Administrative Professionals

Online Certified Administrative Professional Training FAQs

No. However, as the modern office shifts to becoming more technology driven, having formal training is key to advancing your skill set and staying ahead of the curve. Employers want candidates that can hit the ground running in their organization without further training, which certification proves.

Online Certified Administrative Professional Training Objectives

Prerequisites and Requirements

There are no prerequisites to take this course.



    Communication essentials; interacting with stakeholders and teams


Becky Swaim
Becky Swaim has taught since 2000, focusing on administrative assistant fundamentals, administrative assistant applications, and individual excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staffs in medical billing and collections and as a program manager to various medical practices.

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