The Executive Director, Analytics and Data Science, is a senior leader within Excelsior University’s Office of Analytics and Data Science (ADS), reporting to the Chief Analytics Officer. This position oversees analytics initiatives supporting both Academic Affairs and Transformative Partnerships—leading a team of three data scientists and analysts to deliver high-impact insights that advance student success, curriculum optimization, enrollment growth, and institutional performance. The Executive Director collaborates directly with senior leadership, including the Provost, Executive Deans, and the Special Assistant for Transformative Partnerships, to translate data into strategy. The ideal candidate brings deep analytical expertise, organizational leadership, and the ability to synthesize complex findings into clear, actionable recommendations. This is a full-time hybrid role requiring a minimum of two onsite days per week at Excelsior University’s headquarters in Albany, NY, with remaining days remote.

Duties and Responsibilities:

Provide strategic leadership for analytics initiatives across Academic Affairs and Transformative Partnerships.

Lead, mentor, and develop a team of three data scientists and analysts.

Serve as primary liaison to Academic Affairs on student success, curriculum design, and faculty analytics.

Serve as primary liaison to Transformative Partnerships on market growth, enrollment trends, and partner performance.

Design and oversee predictive and prescriptive analytics models to inform institutional strategy.

Translate data insights into clear, actionable recommendations for senior leaders.

Partner with institutional leaders to define KPIs and success metrics.

Ensure analytical outputs are methodologically sound, interpretable, and aligned with Excelsior’s equity and innovation goals.

Advance Excelsior’s AI and decision-intelligence strategy in collaboration with the Chief Analytics Officer.

Promote data literacy and evidence-based decision-making across the university.

Maintain high standards of data governance, privacy, and integrity.

Foster a culture of collaboration, innovation, and continuous improvement.

Qualifications:

• Master’s degree in Data Science, Operations Research, Statistics, Economics, Business Analytics, or a related field (or equivalent experience).
• At least 10 years of progressively responsible experience in analytics or data science, including 3+ years in leadership.
• Demonstrated success translating analytical insights into strategy for non-technical audiences.
• Proven experience managing and mentoring analytical teams. Strong technical knowledge of predictive modeling, data visualization, and experimental design.
• Excellent communication, collaboration, and organizational skills.

The hiring salary range for this position is $110,000.00 – $120,000.00. The hiring salary range above represents the University’s good faith estimate at the time of posting

The Interim–Part-Time Department Chair for Computer Technologies provides academic and operational leadership to support the programs, faculty, and students within the department. This position is designed for an experienced faculty member with strong familiarity with online and hybrid instructional models, academic processes, adult learners, and a student-centered mission. The Chair works collaboratively with the Associate Dean and other School of Technology leadership to coordinate teaching assignments, oversee course quality and development, and ensure the smooth operation of programs. The role combines administrative oversight with active engagement in curriculum planning, faculty support, and quality assurance to maintain excellence across all Computer Technology programs.

Primary Responsibilities

• Department Leadership and Administration
• Serve as liaison and primary point of contact for faculty within the Computer Technologies department.
• Oversee term-based operations, including course scheduling, faculty assignments, and textbook review coordination.
• Support faculty onboarding, training, and communication to ensure teaching excellence and consistency.
• Coordinate monitoring course quality, implementing updates, and collaborating with Instructional Design and Development (IDD) for fixes,improvements, and course development.
• Contribute to department planning, program review, and assessment reporting in collaboration with the Associate Dean.
• Track key metrics such as course evaluation data, grading patterns, and student success indicators to inform continuous improvement.
• Participate in departmental and school-level meetings, initiatives, and special projects as assigned.
• Serve on School and University committees to support Excelsior’s strategic and academic goals.
• Support compliance with institutional, state, and accreditation standards as applicable to departmental programs.

 

Qualifications

• Master’s degree in Computer Science, Information Technology, Cybersecurity, or related technical field with significant professional experience and industry certifications required; doctoral degree preferred.
• Demonstrated understanding of Excelsior’s academic policies, instructional practices, and curriculum processes.
• Minimum of five years of teaching experience in higher education, with some leadership or administrative experience in an online and/or hybrid environment preferred.
• Strong written communication, organizational, and analytical skills.
• Ability to work independently while managing multiple priorities and deadlines.
• Experience with course development, assessment, or accreditation preferred.
• Commitment to diversity, equity, and inclusion in curriculum and faculty development.

Excelsior CARES Values

Excelsior University values Compassion, Agility, Respect, Excellence, and Service. Each employee contributes to a student-centered learning environment that prioritizes academic integrity, innovation, and inclusion.

Work Environment

This position is hybrid with virtual meetings and potential travel to conference and Albany, NY, for planning or training purposes.

The hiring salary range for this position is $50.00 per hour. The hiring salary range above represents the University’s good faith estimate at the time of posting

Excelsior University seeks a dedicated cybersecurity educator and leader to serve as Full-Time Faculty in Cybersecurity and Director of the National Cybersecurity Institute (NCI). This role combines the responsibilities of a full-time teaching faculty member with the strategic leadership of Excelsior’s NCI — an academic and research center dedicated to cybersecurity education, workforce development, and national collaboration. The successful candidate will demonstrate excellence in online teaching, applied cybersecurity expertise, and a commitment to advancing the University’s role as a National Center of Academic Excellence in Cyber Defense (CAE-CD). The Director will lead initiatives that engage government, industry, and academic partners; coordinate CAE-CD activities; and support student success through outreach, events, and professional development opportunities.

This position is hybrid – St. Peterberg, FL with virtual meetings and potential travel to conferences and Albany, NY, for planning or training purposes.

Primary Responsibilities

Teaching and Curriculum

• Teach 8–10 courses (24–30 credits per year) in cybersecurity and related areas such as network security, digital forensics, penetration testing, or risk management.
• Maintain an active and engaging presence in online classrooms to foster student success and retention.
• Apply real-world cybersecurity scenarios, case studies, and ethical considerations to teaching practice.
• Lead or support the development and continuous improvement of courses aligned with CAE-CD Knowledge Units, the NICE Framework, and current industry standards.
• Participate in course development, program review, assessment, and accreditation activities to ensure quality and continuous improvement.
• Mentor part-time faculty and contribute to building a strong teaching culture centered on academic excellence and inclusion.

1. Director, National Cybersecurity Institute (NCI) (2-3 hours a week)

• Provide direction for the NCI, ensuring alignment with Excelsior University’s mission and strategic goals.
• Maintain the University’s National Center of Academic Excellence in Cyber Defense (CAE-CD) designation and serve as liaison to NSA, DHS, and partner institutions.
• Supervise NCI fellows and promote student engagement in cybersecurity competitions and professional development.

 

Community Engagement and Outreach

• Lead annual cybersecurity education and awareness initiatives, including Cybersecurity Awareness Month.
• Coordinate regional/national events advancing workforce development and public awareness.
• Represent Excelsior at CAE-CD and national cybersecurity events, fostering collaboration with faculty, students, and external partners.

 Scholarship

• Pursue and manage cybersecurity-related grants, serving as PI/Co-PI as appropriate.
• Publish, present, and engage in scholarly activities that elevate Excelsior’s reputation in cybersecurity education and workforce development.
• Oversee NCI communications and reporting, ensuring visibility of research, outreach, and impact.

III. Professional and Institutional Service

• Serve on School and University committees to support Excelsior’s strategic and academic goals.
• Participate in initiatives that enhance student engagement, diversity, and inclusion in cybersecurity education.
• Support recruitment, retention, and mentoring of cybersecurity students.
• Maintain active participation in professional organizations, industry partnerships, and CAE communities.

Qualifications

Minimum Qualifications

• Master’s degree in computer science, Information Technology, Cybersecurity, or related technical field with significant professional experience and industry certifications required; doctoral degree preferred.
• Five or more years of professional or teaching experience in cybersecurity, information security, or IT operations.
• Proven excellence in online or hybrid teaching and curriculum development.
• Demonstrated leadership or project management experience within cybersecurity education or workforce initiatives.
• Strong interpersonal, organizational, and analytical skills.
• Commitment to Excelsior University’s mission and CARES Credo.
• Demonstrated commitment to diversity, equity, and inclusion in education and instruction.
• Proficiency with online learning platforms (Canvas preferred) and virtual cybersecurity labs (e.g., TestOut, Cyber Range, AWS Academy, TryHackMe).

Preferred Qualifications

• Doctorate in Cybersecurity, Information Assurance, or related discipline.
• Relevant professional certifications (e.g., CISSP, CISM, CEH, CySA+, or PenTest+).
• Experience with CAE-CD designation management or participation.
• Experience in grant writing, conference presentation, or applied cybersecurity research.

Skills

• Excellence in written and verbal communication.
• Ability to manage multiple priorities and deadlines in a remote work environment.
• Proven ability to build relationships with internal and external stakeholders.
• Strategic thinker with the ability to translate ideas into measurable outcomes.

The hiring salary range for this position is $75,000.00 – $80,000.00. The hiring salary range above represents the University’s good faith estimate at the time of posting

The Admissions Counselor plays a key role in ensuring prospective students are at the heart of everything we do at Excelsior University. As a dedicated consultant, this position focuses on building meaningful relationships with prospective students, understanding their individual goals, and guiding them towards the online degree program that best fits their needs and aspirations.

The Admissions Counselor is committed to creating a welcoming, supportive environment where students feel valued and empowered at every step of the admissions process. By building trust and rapport, the Admissions Counselor ensures students feel confident, informed, and motivated as they navigate their educational journey. This role is central to helping students understand and successfully complete the enrollment process, and ensuring they feel a sense of belonging within the Excelsior University community.

The ideal candidate will be passionate about delivering outstanding service, focused on student success, and able to thrive in a fast-paced environment while managing lead outreach and follow-up effectively.

Key Responsibilities:

• Student-Centered Service: Provide exceptional, personalized service to prospective students, ensuring they feel supported, understood, and motivated throughout the entire admissions process.
• Relationship Building: Utilize strong interpersonal skills to develop deep, trusting relationships with prospective students. Use thoughtful questioning techniques to uncover each student’s unique goals, challenges, and motivations, and help them find the best fit in Excelsior University’s online degree offerings.
• Guidance and Support: Actively guide prospective students through the enrollment process, offering timely advice, detailed explanations, and clarity about next steps. Ensure that students are prepared and confident as they move forward in their journey.
• Engagement and Follow-Up: Regularly check in with prospective students to ensure they have the resources and information needed to stay on track and make informed decisions. Provide check-in touchpoints to prevent cancellations and ensure ongoing engagement.
• Clear Communication: Communicate the features and benefits of Excelsior University’s programs in an engaging, clear, and concise manner to help students understand the value and fit of their academic options.
• Enrollment Process Management: Manage the enrollment cycle for prospective students, ensuring that deadlines and deliverables are communicated effectively and that students are motivated to complete their admissions process in a timely manner.
• Adaptability in a Fast-Paced Environment: Maintain a high level of service delivery across multiple communication channels, including phone, email, and chat, while staying organized in a fast-paced, high-volume environment.
• Continuous Learning: Participate in regular training to master Excelsior University’s academic offerings, policies, and student services, and apply this knowledge in a way that fosters a transformative experience for prospective students.
• Credit and Program Knowledge: Demonstrate a thorough understanding of the various methods of earning credit, the application process, tuition, and program-specific eligibility requirements to effectively advise students. Explain and discuss the process for evaluating previously earned credits, ensuring students understand the implications of their transfer credits as they prepare for enrollment.
• Proficiency with Systems: Become proficient in using the university’s Student Information System (SIS), CRM, and telephony systems to track and manage prospective student information and ensure smooth communication throughout the enrollment process.

Qualifications:

• Bachelor’s degree from regionally accredited College or University or 2 years of admissions related experience.
• Minimum of one-year experience in a Communication Center preferred.
• Ability to maintain a positive attitude in a high-energy office and manage multiple tasks and deadlines.
• Ability to master and assimilate a large amount of information about academic offerings with accuracy and detail
• Strong communication skills, preferably in Spanish and English, attention to detail, and problem-solving skills. The ideal candidate will have experience with college admissions programs and demonstrate an interest in
• promoting distance learning higher education to a diverse adult student population.
• Ability to work cooperatively in a team environment.
• The ideal candidate will have experience with college admissions programs and demonstrate an interest in promoting distance learning higher education to a diverse adult student population.
• This is a full-time (37.5 hours per week), 12-month, benefits-eligible position. The required office hours may include different shifts spanning 8:30 am to 8:00 pm.
• These hours are subject to change based on the needs of the college and our students.

The hiring salary range for this position is $46,000.00 – $48,185.00. The hiring salary range above represents the University’s good faith estimate at the time of posting.

Excelsior University is seeking a Subject Matter Expert (SME) on a contractual basis to support the development and revision of courses within the Mechanical Engineering Technology program. The SME will possess advanced knowledge and expertise in the relevant course or discipline and will collaborate closely with the Department Chair, Learning Experience Designer, and other university staff throughout the course development process.

This role requires a strong foundation in subject matter expertise, instructional design collaboration, and a commitment to diversity, equity, and inclusion. The course development timeline typically spans 20 weeks (4.5 months), excluding onboarding and compliance training.

Excelsior University fosters a diverse and inclusive environment and values contributions from all members of its global community. Through the guiding principles of Excelsior CARES—Compassion, Agility, Respect, Excellence, and Service—every employee plays a vital role in shaping the student experience.

Reporting to the Department Chair, the SME plays a key role in the design and revision of course content. The SME works closely with the Department Chair, Learning Experience Designer, and other staff across the University during the course development process. The skills and knowledge required for this position include subject expertise, teamwork, the ability to meet requirements and deadlines, course development, strong oral and written communication abilities, and strong critical thinking and synthesis skills.

Excelsior University values students, instructors, employees, and all members of its world-wide community, and actively develops practices and policies that promote diversity and inclusion in the workplace. Diversity involves recognizing and respecting the richness of ethnic and cultural traditions, and the value of different perspectives related to gender, age, disability, sexual orientation religion, family status, employee tenure, and more. Inclusion is about leveraging these differences and maximizing individual contributions in a way that enhances organizational effectiveness.

At Excelsior, each staff and faculty member contribute to the student experience. Even those of us who may not interact with students are vitally important to creating a positive and successful outcome. The guiding principles, collectively known as Excelsior CARES, shape the environment in which we work and set the standard to which we hold ourselves. Each Excelsior employee is Compassionate, Agile, Respectful, and committed to Excellence and Service.

Courses Requiring Subject Matter Experts

• MET280: Mechanics for Robotics
• MET390: Robotic Control Systems
• MET400: Robotics and Automation
• MET495: Mechanical Engineering Technology Capstone

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborate with the course development team to design or revise course content aligned with program outcomes.
• Develop original lectures, assignments, rubrics, and assessments.
• Ensure course materials reflect current industry practices and emerging trends.
• Participate in weekly or bi-weekly development meetings.
• Respond to team inquiries within 48 hours.
• Align course content with Excelsior’s justice, equity, diversity, and inclusion (JEDI) principles.
• Utilize Excelsior’s course shell and instructional design framework.

QUALIFICATIONS

Subject Expertise

• Doctorate or Master’s degree with significant professional experience in mechanical engineering technology or related fields.
• Demonstrated industry experience in robotics, automation, control systems, or mechanical systems.
• Teaching experience at a two- or four-year institution preferred.
• Familiarity with curriculum development and instructional design.

 

Course Design

• Ability to design or update courses based on foundational knowledge and emerging practices.
• Experience identifying relevant learning resources and creating engaging learning activities.
• Understanding of interdisciplinary approaches and global context in engineering education.
• Possess the ability to identify relevant learning resources and content.
• Create engaging learning activities, assignments, and valid assessments of learning.
• Ensure that the course curriculum aligns with Excelsior’s justice, equity, diversity, and inclusion (JEDI) principles.
• Commit to being available throughout an agreed upon course development timeline and able to meet project deadlines.
• Participate in weekly or bi-weekly course development meetings.
• Collaborate with the course development team throughout the design process.
• Use the Excelsior University course shell as the framework for the course.
• Write lectures, assignments, rubrics, and provide original content in an editable format.

Aptitudes

• Strong written and oral communication skills.
• Excellent organizational and project management abilities.
• Ability to manage multiple tasks and meet deadlines.

Skills

• Experience working with diverse populations.
• Familiarity with online/distance education and adult learners.
• Proficiency in Canvas or similar LMS platforms.
• Knowledge of SharePoint and Zoom preferred.
• Respond to questions or requests from the course development team within 48 hours.

Compensation for serving as a Clinical Instructor is $4,000.00. Payments are processed on a bi-weekly payroll cycle beginning with the next feasible pay period after the close of late registration. Please note all teaching fees are subject to federal, state, and/or local withholding taxes.

The Executive Director of the Office of Project Management (OPM) provides leadership and oversight of all OPM operations.  This role provides strategic oversight of Project Managers and Business Analysts, ensuring that projects are effectively scoped, resourced, and executed from initiation through completion.

In close collaboration with IT and unit leaders, the Executive Director supports project identification, evaluation, and planning. They work alongside the Director of Project Management and the Director of Business Analysis to assign appropriate personnel to initiatives and monitor progress to ensure alignment with institutional goals. The Executive Director also partners with senior leadership to prioritize projects and deliver timely updates and status reports to stakeholders.

This position reports to the Associate Vice President for Strategic Transformations & Institutional Impact

This is a full-time hybrid role with a minimum of two – three required days at Excelsior’s home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.

Essential Duties and Responsibilities include the following:

• Foster a culture of shared accountability, collaboration, and continuous improvement to drive high-performance outcomes.
• Provide strategic leadership to a team of Project Managers, Business Analysts, IT Analysts and other key personnel, ensuring they are equipped to manage and work on projects across the university.
• Work with the Director of Project Management and Director of Business Analysis to ensure proper planning, execution, and successful delivery of projects by the Office of Project Management, maintaining alignment with institutional goals.
• Proactively identify risks and implement mitigation strategies to safeguard project success
• Address escalated issues and remove barriers to maintain project momentum and team productivity.
• Track and analyze project performance metrics, providing timely and actionable reports to leadership.
• Develop, implement, and uphold consistent project management and business analysis methodologies, standards, and best practices.
• Partner with senior leadership to align project initiatives with broader strategic objectives and institutional priorities.
• Guide project prioritization based on strategic value, resource availability, institutional imperatives, and risk assessment.
• Act as a central point of contact for internal and external stakeholders, promoting trust and engagement.
• Facilitate clear and consistent communication among leadership, project teams, and stakeholders to ensure transparency and alignment.
• Stay informed on emerging trends and best practices in project management, business analysis and institutional effectiveness, applying relevant insights to enhance operations.
• Perform additional duties and project manage special initiatives as assigned.

Qualifications:  To perform this job successfully, an individual must be able and willing to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree is required, Master’s preferred
• A minimum of seven years’ experience in project management, business analysis, or related work experience.
• A minimum of 4 years’ experience of directly managing teams
• Certification in Project Management and/or Business Analysis preferred.
• Excellent communication and interpersonal skills.
• Proven ability to lead and supervise teams, with demonstrated success in developing talent and fostering collaboration.
• Strong interpersonal and communication skills
• Excellent organizational, analytical, and decision-making skills, including the demonstrated ability to manage multiple priorities and meet deadlines while providing quality service and solutions.
• Hands-on experience with work management platforms such as Workfront, Monday.com, or similar tools
• Ability to establish and maintain effective and cooperative working relationships across units and functions.
• Comfort and familiarity with working in a multicultural and inclusive environment with sensitivity to diverse perspectives.

The hiring salary range for this position is $110,00.00 – $120,000.00. The hiring salary range above represents the University’s good faith estimate at the time of posting.

The Partnership Specialist is responsible for managing a portfolio of strategic partnerships and alliances across industry verticals. The goal of this position is to help Excelsior grow inquiries, enrollments, credit taking, and revenue through established strategic relationships.

In this role, the Partnership Specialist promotes Excelsior University as a leader in distance learning to partners and students at a B2B and B2C level facilitating and executing recruitment events, engagements, communication, and marketing initiatives for a designated portfolio of partners. This position requires working frequently with prospective students with the goal of delivering qualified inquiries and assisting students through the admissions pipeline. The Partnership Specialist will also assist the Partnership Development team members with supporting other partners and students outside of their designated portfolio, as necessary.

The candidate will report to the Director of Partnership Development, work closely with other members of the Strategic Partnerships and Alliances team, interact with other Excelsior University departments and staff members, and be able to work independently and as part of a team to help successfully achieve inquiry, enrollment, credit taking, and revenue goals and objectives. This position requires regional and national travel, including weekends and overnight.

Duties and Responsibilities:

•  Assist in coordinating, executing, and supporting the team and university strategic plan, under the oversight of the Director of Partnership Development.
• Actively seek opportunities to promote Excelsior and engage existing partners through relationship building, site visits,
  webinars, presentations, and other forms of outreach, engagement, and marketing with the focus of generating inquiries,
  enrollments, credit taking, and revenue.
•  Identify process refinements and strategies to improve student experience and heighten the level of customer service being delivered to partnership students and/or partners. Identify specific needs of prospective students and triage student issues to appropriate parties.
• Engage with partner contacts to identify and organize recruiting and engagement events, both face-to-face and virtual, such as education fairs, benefits fairs, transfer fairs, webinars, direct enrollment events, and other prospective student facing engagements.
• Prepare presentations, webinars, and content for presenting to partner contacts and students on Excelsior University programs, products, and services.
• Engage with partners and students via social media, newsletters, direct mail, email campaigns and/or other communication
  vehicles as per Excelsior guidelines and best practices.
•  Generate inquiries that are a good fit for Excelsior.
• Provide support to students and work collaboratively with Strategic Partnerships and Alliances team members and Excelsior
  staff, as necessary, to assist students through the admissions and advising pipeline.
• Upon qualifying the student inquiry, provide unofficial evaluations to partnership students to assist with conversion to
  enrollment.
• As an Account Manager, the Partnership Specialist builds and manages relationships with various stakeholders representing
  designated partners and acts as a point of contact and advocate.

Qualifications:

• Bachelor’s degree from a regionally accredited institution.
• At least one year in a related role such as sales, account management,
  marketing, admissions, recruiting, or business development.
• The drive for success in inquiry, enrollment, credit taking, and revenue generation
  and building successful partnership programs.
• Project management skills and the ability to manage multiple tasks and priorities
  effectively.
• Demonstrate creativity, enthusiasm, and openness to innovation.
• Ability to master a wide body of knowledge and information.
•  Interpersonal, oral, written communication, and presentation skills.
•  Organizational, analytical, decision making, and problem-solving skills.
•  Ability to review/prepare accurate detailed documents.
•  Proficient computer literacy and willingness to learn new applications, Knowledge of Microsoft Office products required. Knowledge of Salesforce and SharePoint a plus.

Preferred Qualifications

• Willingness to work with multiple, diverse stakeholders across complex organizations and different populations and recognize opportunities for growth.
• Willingness to establish and maintain relationships with key decision makers and develop a high level of understanding for
  professional development and workforce needs within key organizations and verticals.
• Ability to excel working fully remote or hybrid in a professional, private, and quiet workspace managing multiple priorities and meeting deadlines and goals.
•  Self-discipline with proven ability to work independently and with initiative to successfully achieve goals and objectives.
• Willingness and ability to travel (including nights and weekends).

The hiring salary range for this position is $58,500.00 – $60,000.00. The hiring salary range above represents the University’s good faith estimate at the time of posting.