Courses and Nursing Theory Conference Examinations Withdrawal and Refund Policy

I. STATEMENT OF POLICY

Students may cancel or withdraw from a course or Nursing Theory Conference Examination (NTCX) within the first 15 calendar days of the start of the term with no record of it appearing on their MAP or EC transcript. Refer to the Refunds and Financial Liability section for course refunds.

Students will have until seven calendar days prior to the end of the course to request a Withdrawal (W grade) or an Incomplete (I grade). See the Course Extensions Policy for information on how to request an Incomplete (I grade).

After the first 15 calendar days of the term and up until seven calendar days prior to the end of the term, students may withdraw from a course or NTCX and will be assigned a grade of W. Grades of W appear on their MAP and transcript. Students cannot withdraw from an NTCX once they have taken the corresponding examination. (For course extensions and Incomplete grades, see the Course Extension Policy).

Students who do not request a withdrawal (W grade), or an Incomplete (I grade), will be assigned the grade they have earned.

To cancel or withdraw from a course or the conference portion of an NTCX, students must login to their MyExcelsior page and withdraw or cancel online.

Refunds and Financial Liability*

Refunds are calculated based on the full cost of tuition.

Students who wish to cancel a course must do so within the first 15 calendar days of the beginning of the term. There is no academic penalty to canceling within the first 15 calendar days. Tuition is refundable* according to the chart below:

Calendar Days Student Liability Refund Amount
0-3 0% 100%
4-7 25% 75%
8-15 50% 50%

* Note: No refund will be granted to a student who has opened the final examination for INL 102 Information Literacy. Students can register for INL 102 up to 20 days after the term begins. If students register after the term begins, refunds for INL 102 will be calculated using the date of registration as the first day of the course.

Undergraduate and Graduate Course Liability/Refunds for Military Students

Prior to and during the first 15 calendar days of the beginning of the term, military students may withdraw from a course or NTCX with no record of the course appearing on their status report or transcript. They will incur no financial liability for the course.

After the first 15 calendar days have elapsed, military students may withdraw from a course or NTCX and will be assigned a grade of W. At that time, they will incur full liability for the course or NTCX.

Military students will have until seven calendar days prior to the end of the course to request a withdrawal (W grade) or an Incomplete (I grade). See the Course Extensions Policy for information on how to request an Incomplete (I grade). Military students who have been approved under Excelsior College’s Military Deployment policy and wish to withdraw from a course 15 calendar days after the course start date will be assigned a grade of MW (military withdrawal). A grade of MW is treated like a W grade and will appear on the status report and transcript.

II. PROCEDURE

To cancel or withdraw from a course or NTCX, students must login to their MyExcelsior page and withdraw or cancel online.

  • Log in to MyExcelsior home page. Under “My Online Courses, Practice Exams & Learning Aids” select “Click here to Drop, Add/Drop and Withdraw from Courses / NTCX” and follow instructions.
  • For Nursing Theory Conference/Examination cancellation or withdrawal send  a message to Test Administration via MyExcelsior message center.

Active Duty Army, Active Duty Army National Guard, and Reserve personnel with courses funded through Go Army Ed/Army who are requesting to withdraw from or cancel from a course must formally process the request online through GoArmyEd.com. GoArmyEd students cannot withdraw from or cancel a course using the online withdrawal application at excelsior.edu.