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Master of Business Administration (Mediation and Arbitration)

Master of Business Administration (Mediation and Arbitration)

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Learn to manage and resolve workplace conflicts by earning your Master of Business Administration (Mediation and Arbitration) from Excelsior College, a respected pioneer in higher education that's been helping adults earn degrees for more than 40 years.

This graduate program will provide you with expert conflict management skills so you can help meet the increasing need within organizations for employees with skills in alternative dispute resolution (ADR). By earning an MBA with this unique focus, you will be prepared to advance at work and apply what you learn to successfully resolve conflicts in a variety of business settings.

You'll earn your concentration in mediation and arbitration by completing the following online courses based on the Mediation Without Borders Institute curriculum. Taking all three courses prepares you to sit for your Professional Certification Exam which further reinforces your competency in these disciplines.

  • Mediation: Employ directive, facilitative, and relational methods to mediate, negotiate, and conquer conflict in almost any situation. Learn how power, gender, and culture inform interventions, and how to use questioning, reflecting, and reframing.
  • Workplace Conflict Resolution: Overview of workplace conflict and its costs, mediation in practice, informal and formal arbitration practices, and civil rights, sexual harassment, and disability disputes. Cross-cultural and multi-party issues.
  • Arbitration: History of arbitration and issues of jurisdiction; contract analysis; rules of evidence; hearing procedures; award determination; potential remedies; grounds for challenging an award; appeal and judicial review.

The Better Way to Earn Your MBA

Excelsior's MBA degree lets you transfer up to 24 credits (half the required total) of coursework from accredited institutions, so you'll only take what you need to finish your MBA. This helps lower your costs, while online courses let you balance your business, mediation, and arbitration classes with your job and family responsibilities. Enjoy:

  • Generous credit-transfer and credit-waiver policies that let you build on your existing knowledge and earn your MBA more quickly.
  • A cutting-edge academic program designed by world-renowned business educators. Take a look at the degree requirements for Excelsior's online MBA degree.
  • Personalized academic support from advisors who know you by name.
  • Outstanding faculty from some of the country's top business schools.
  • Budget-friendly fees and tuition, along with flexible-payment options, financial aid, and other forms of support.

Program Page: Apply and RFI Links

MBA Program Outcomes

MBA Degree Credit Requirements

The MBA requires 36 - 45 credits, depending on a student's prior learning. Students may transfer in up to 24 approved credits. The program has 3 foundation requirements that can be waived on the basis of prior upper level undergraduate study in the relevant areas. Approved undergraduate courses must be no older than 10 years, with a grade of B or better. The foundation requirements are:

  • Economics
  • Organizational Behavior
  • Quantitative Analysis

Any waivers will be counted as part of the 24 credits allowed in transfer. See catalog for further details.

Learn more about the credit requirements

Program Outcomes

Upon completion of an Excelsior College Master of Business Administration, you will be able to:

  • Analyze real-world business problems and generate recommendations for action.
  • Integrate accounting, marketing, finance, management, and economics into strategic business analysis.
  • Assess the impact of the global business environment on business situations.
  • Apply quantitative methods to analysis of business situations.
  • Perform ethically and professionally in business and society.
  • Communicate effectively to relevant audiences orally and in written materials.
  • Collaborate in teams to produce required deliverables.
  • Apply project management skills to business situations.
  • Assess the ethical implications of actions for diverse stakeholders.

Educational Outcomes

Upon completion of an Excelsior College Master of Business Administration, you will be able to:

  • Design, implement, and evaluate the efficacy of solutions for complex business problems.
  • Engage in life-long learning for professional, career, and personal development.
  • Lead and work effectively and efficiently in diverse team settings and maintain a high level of performance in a professional business environment.
  • Communicate effectively and efficiently to various audiences in a timely and professional manner. 
  • Demonstrate leadership and initiative to ethically advance organizational goals and objectives.
  • Demonstrate adaptability, leadership, mentoring skills, and management in your chosen career.

MBA Mediation and Arbitration Concentration Outcomes

Mediation and Arbitration Concentration Outcomes

Upon completion of an Excelsior College Master of Business Administration with a concentration in Mediation and Arbitration, you will be able to:

  • Utilize a variety of mediation techniques to resolve conflict.
  • Analyze the impact of conflict on organizations and interpersonal relationships.
  • Apply models of arbitration to successfully resolve conflicts.

Catalog: Business and Technology

Business and Technology Catalogs and Journal

Contact: Grad Admissions

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Institutional Accreditation

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Excelsior College is accredited by the Middle States Commission on Higher Education, 3624 Market Street, Philadelphia, PA 19104. (267-284-5000). The Middle States Commission on Higher Education is an institutional accrediting agency recognized by the U.S. Secretary of Education and the Council for Higher Education Accreditation.

All of Excelsior College's academic programs are registered (i.e., approved) by the New York State Education Department.

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