Academic Evaluator
Full Time
Albany, NY
AE candidates must demonstrate excellent interpersonal communication and customer service to internal and external stakeholders; have a solid understanding of program curriculum and its effect on graduation; be able to effectively work in a team environment; have a commitment to providing quality service through the assimilation of a large body of information; and demonstrate considerable judgment, accuracy, consistency, critical thinking, and strong analytical skills. AEs must represent Excelsior within the worldwide academic community in a professional manner.
This full time position with benefits reports to the Director of Academic Evaluation within the Registrar's Office. Evening and weekend hours may be necessary for this position. This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.
Duties and Responsibilities:
- Evaluate sources of credit such as college/military transcripts, international evaluation reports, documentation of experiential learning, professional certifications for accreditation, applicability toward degree requirements, and duplication per university policies using the student information system and evaluation procedures.
- Review and analyze course descriptions and syllabi, college catalogs, and other documents to evaluate and apply credits to degree requirements.
- Participate in the maintenance of the evaluation resource repository.
- Prepare the official academic plan document with internal and external sources of credit and ensure they are communicated to stakeholders. This includes the initial evaluation, on-going degree progress reviews and continuous evaluation updates.
- Provide outstanding internal and external customer service to academic advisors, admissions counselors, and students to clarify evaluation results.
- Work collaboratively to serve students by navigating a variety of topics including: curricular issues; course equivalency and applicability towards programs; credit related appeals and the application of university policies. Collaborators will include academic advisors, admissions counselors, faculty, students, etc.
- Work independently and interact effectively and cooperatively with team members and other university staff to assure quality.
- Maintain currency regarding institutional information, admissions requirements, new programs, course changes, policies, deadlines, milestones and goals, important dates, costs, university-wide initiatives, transfer requirements, and state and federal mandates.
- Actively participate in professional development by serving on university committees and meetings, completing special projects, participating in training activities, submitting conference proposals and papers, participating in staff training, and maintaining competency in the use of technology.
- Other duties as assigned.
- Master’s degree required.
- Strong analytical, problem solving, organizational and decision making skills. Strong oral and written communication, including the ability to work in a collaborative manner with students, staff, and faculty.
- Ability to manage multiple priorities and meet deadlines.
- Ability to review/prepare accurate detailed documents, reports and business correspondence.
- Ability to comprehend a wide range of knowledge with a high degree of accuracy and detail.
- Ability to incorporate and reflect the values of the adult student.
- Ability to read, analyze, and interpret academic catalogs, course syllabi, policies, and governmental regulations.
- Ability to define and solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists.
- Proficient computer literacy, including Internet skills.
- Previous experience in higher education preferred.
Application Information
If you have problems with online submission, please call 518-608-8238.
Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.
AA/EOE/ADA
Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.
Apply Now View All Jobs