Sr. Director Infrastructure
Full Time
Albany, NY
A defining responsibility of this role is the development of a high‑performing infrastructure organization, grounded in industry best practices for engineering leadership, architectural governance, and talent development. The Senior Director establishes clear standards, roles, and expectations; invests in professional growth; and builds a culture of discipline, accountability, collaboration, and continuous improvement, ensuring infrastructure capabilities can be sustainably delivered at scale.
The role plays a critical part in enabling hybrid and multi‑site environments, supporting institutional growth initiatives, and integrating infrastructure associated with mergers, acquisitions, or strategic partnerships.
This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.
Key Responsibilities
Infrastructure Strategy & Architecture
- Develop and execute a comprehensive infrastructure, networking, and security strategy aligned with institutional priorities, growth objectives, and risk posture.
- Lead the architecture, design principles, and long‑term direction of secure, scalable, and resilient infrastructure platforms across cloud, hybrid, and on‑premise environments.
- Establish multi‑year infrastructure roadmaps covering network modernization, cloud adoption, identity platforms, resiliency architecture, and capacity planning.
- Define and govern infrastructure standards and reference architectures that reduce complexity, technical debt, and institutional risk.
- Build, develop, and sustain a high‑performing infrastructure and networking organization using industry best practices for engineering leadership.
- Establish clear roles, responsibilities, decision rights, and career pathways for infrastructure, networking, and platform engineering staff.
- Promote modern engineering practices including architecture governance, peer review, documentation standards, knowledge sharing, and cross‑training.
- Invest in continuous learning, professional development, and certifications aligned with evolving infrastructure and security needs.
- Foster a culture of ownership, accountability, collaboration, and continuous improvement, avoiding hero‑based or ad‑hoc dependency models.
- Lead the university’s cloud and hybrid infrastructure strategy (IaaS, PaaS, and platform services), ensuring effective integration with on‑premise environments.
- Guide architectural decisions for hosting, compute, storage, backup, and recovery platforms supporting mission‑critical systems.
- Ensure infrastructure platforms are designed for scalability, security, sustainability, and long‑term internal supportability.
- Own the enterprise network architecture, including LAN, WAN, Wi‑Fi, VPN, and secure remote access capabilities.
- Ensure network designs support distributed learners, faculty, staff, and hybrid sites with appropriate performance, segmentation, resiliency, and security controls.
- Guide adoption of modern networking approaches where they materially improve visibility, scalability, and security.
- Partner closely with the CISO to ensure security‑by‑design is embedded into all infrastructure and network architectures.
- Own infrastructure‑level disaster recovery, business continuity, and high‑availability architecture, ensuring designs are viable, well‑documented, and regularly exercised.
- Ensure infrastructure platforms support institutional regulatory, compliance, and audit requirements through secure and well‑governed design practices.
- Provide leadership for vendor selection, contract oversight, and infrastructure investment decisions.
- Evaluate infrastructure technologies with a focus on long‑term sustainability, internal skill alignment, security posture, and total cost of ownership.
- Avoid solutions that introduce unnecessary complexity, fragility, or single‑point knowledge dependencies.
- Partner with the CIO, CISO, Applications, Data/BI, Help Desk, and Web teams to ensure infrastructure capabilities effectively support institutional needs.
- Clearly communicate infrastructure strategies, risks, dependencies, and investment tradeoffs to executive leadership and non‑technical stakeholders.
- Support institutional initiatives by ensuring infrastructure readiness, scalability, and long‑term sustainability.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; Master’s degree preferred.
- Minimum 10 years of progressive leadership experience in infrastructure, networking, and cloud platform roles.
- Deep technical expertise across enterprise networking, cloud and hybrid infrastructure, identity platforms, compute, storage, and resiliency architecture.
- Demonstrated experience embedding security and compliance into infrastructure architecture and platform decisions.
- Proven success leading major infrastructure modernization initiatives, including network transformation and cloud adoption.
- Experience supporting or leading technology integration related to mergers, acquisitions, or multi‑site expansions (preferred).
- Strong financial, vendor, and investment management skills.
- Experience in higher education or similarly complex, regulated environments preferred.
- Knowledge of regulatory and compliance requirements (e.g., FERPA, SOC‑aligned controls, ISO‑aligned practices).
- High‑Performance Team Builder: Develops strong infrastructure teams using clear standards, expectations, and continuous development.
- Infrastructure Leadership: Designs and governs durable, secure, and scalable technology foundations.
- Architectural Rigor: Thinks in systems, standards, and long‑term sustainability rather than short‑term fixes.
- Risk & Resilience Focus: Anticipates failure modes and designs platforms and teams for continuity.
- Security‑by‑Design Mindset: Treats cybersecurity as a foundational architectural requirement.
- Executive Communication: Clearly articulates infrastructure capabilities, risks, and investment priorities to non‑technical leaders.
Application Information
If you have problems with online submission, please call 518-608-8238.
Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.
AA/EOE/ADA
Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.
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