The Academic Advisor position at Excelsior University is a direct student services position with an emphasis placed upon providing accurate, timely, quality service to admitted and enrolled students in specific degree programs at Excelsior. The primary roles of this position are to provide student service through academic advisement and success coaching to a caseload of students. Academic Advisors assist in developing an educational plan consistent with education and career goals and objectives. They are responsible for providing accurate information about institutional policies, procedures, resources, and programs and serve as student advocates by making referrals to Excelsior University services (e.g., career services, financial aid), and other learning support services.

This is a full-time, hybrid role with a minimum of two days required per week at Excelsior's home office in Albany, NY, with the remainder of the days worked from home.

Duties and Responsibilities:

• Advise students in their consideration of educational goals by relating interests, skills, abilities and values to careers, the world of work, and the nature and purpose of higher education
• Advise students in developing an educational plan consistent with life goals and objectives (alternative courses of action, alternate career considerations and selection of courses)
• Utilize success coaching techniques in the decision-making process regarding their educational goals
• Provide accurate information about institutional policies, procedures, resources, and programs
• Recommend Excelsior University courses to students to complete degree requirements
• Advocate for students by making referrals to Excelsior University services (e.g. career services, VA/financial aid), and other learning support services
• Prepare letters of recommendation, transient student letters, letters of good standing, etc.
• Advise students in initial and continuing evaluation of progress toward established goals and educational plans
• Provide official approval for students' proposed courses as needed

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Master's degree from a regionally accredited college or university.
• Excellent oral, written, and interpersonal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work with diverse populations.
• Excellent organizational and decision-making skills.
• Ability to manage multiple priorities and meet academic deadlines.
• Ability to review/prepare accurate detailed documents.
• Ability to master a wide body of factual knowledge (e.g., academic and career options) with a high degree of accuracy and detail.
• Proficient computer literacy and willingness to learn new systems as needed.

The hiring salary range for this position is $46,000.00 - $49,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.