Excelsior College Enters 15th Year as a Nursing Center of Excellence

In 2019, Excelsior College entered its 15th year as a Center of Excellence in Nursing Education, a coveted designation granted to select schools by the National League for Nursing. Excelsior College’s designation lasts through 2021.

The National League for Nursing awards the designation to schools of distinction after a rigorous selection process. To earn a Center of Excellence in Nursing Education designation, a higher education institution achieves a level of excellence in a specific area. Excelsior College was recognized for “enhanced student learning and professional development.”

The designation recognizes not only the innovations and commitment of a school but also the sustainability of excellence in the programs the school offers students.

“We receive our share of accolades and they’re all important and appreciated, but this one is special for everyone in the administration and faculty,” said Dr. Mary Lee Pollard, dean of the Excelsior College School of Nursing. “The Center of Excellence designation recognizes us for achievement in our primary missions at Excelsior—offering students a quality education and helping them develop the skills they need for professional success as a nurse.”

Excelsior College offers associate, RN to BS, RN to MS, and master’s degree programs in nursing. The programs are accredited by the Accreditation Commission for Education in Nursing (ACEN), a specialized accrediting agency for nursing recognized by the U.S. Secretary of Education and the Council for Higher Education Accreditation.

More than 44,000 nursing students have graduated from Excelsior College’s associate degree nursing program alone. The nursing programs reflect Excelsior College’s commitment to accessibility to a quality education as well as to support services for students to complete their degree.

Media Contact

Alicia Jacobs

Senior Manager, Internal Communications and Public Relations
ajacobs@excelsior.edu
Office: 518.464.8531
Cell: 518.410.4624

 

About Excelsior College

Excelsior College is a regionally accredited, not-for-profit online college focused on helping adults complete their degrees and advance their careers. The college contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on serving individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are— academically and geographically—removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity.

 

5 Questions

With new members of the alumni leadership council


JONATHAN GREEN ’09, ’12

Jonathan Green

Q: You’re an experienced hospital administrator. What would you say is the most important quality employers should look for when they hire for any position?

A: I think personality is the most important element to consider when interviewing for any position. Of course, education, training, and experience play a role in selecting the right person, but the most successful candidates are motivated, confident, and respectful of themselves and those around them.

Q: What advice would you give to Excelsior’s students?

A: For the current Excelsior students, I would say when life happens, do everything you can to stay the course, stick with it, be persistent, and graduate. When interviewing candidates, I rate personality above education, training, and experience, but earning a degree — especially in a non-traditional program like Excelsior — demonstrates motivation and commitment that can drive success in the workplace.

Q: What’s the best advice you’ve ever been given?

A: When I was in the Army Reserve, my mentor told me “you are your own best career manager.” The best way to advance a career is to identify what is important and where you want to be, and then take the steps necessary to get there. In practice, decide where you want your career to go, identify and pursue the education and experience you need to get there, and when the time is right, be bold and ask for what you want.

Q: What advice would you give your 20-year-old self?

A: I would give my 20-year-old self the same advice I would give to Excelsior’s students: when life happens, do everything you can to stay the course, stick with it, be persistent, and accomplish your goals.

Q: Do you have a favorite quote? What is it?

A: Leadership is about driving change. We need to encourage change in our teams to foster growth and development. We need to promote change in the workplace to drive performance improvement. We need to be willing to change ourselves. With this in mind, my favorite quote is by Rear Admiral Grace Hopper, who said, “the most dangerous phrase in the language is ‘We’ve always done it this way.’”


MICHAEL GONZALES ’04

Michael Gonzales

Q: You’re very involved in service to the community. Tell us a little about that.

A: I’ve been involved in community service for as long as I can remember, through scouting, church, and the military. After my time in the service, I continued to give of myself. Most of what I like to do is for those who are less fortunate; to make their lives a little happier in what I can give to help them out. I organized a clothing drive to help a Native American community when I lived in Arizona. I also taught cadets aerospace curriculum for the Civil Air Patrol. More recently, I have been active in helping raise funds and awareness for Alzheimer’s and cardiac disease.

I found that no matter where you are, there’s always some way that you can give to the community. I was utilizing the pay it forward principle long before there was a term for it. Give from the heart and it can go a long way in helping those around you, as well as yourself.

Q: What advice would you give to Excelsior’s students?

A: You’ve started a journey in life that brought you here to Excelsior College. Your faculty, fellow students, mentors, and alumni have been in the same place where you are now. We have all wondered if we were doing the right thing. The answer is a resounding ”yes.” Never give up on yourself no matter what life throws your way. We are all here to help you because we want you to believe in yourself, your dream, and to succeed in whatever it is that you are pursuing in life.

Q: Name something you’ve recently taught yourself.

A: I learned some things about hummingbirds. First, I need patience while being still and steady while feeding hummingbirds using the hand-held feeders. Earning the trust of these fast, yet gentle, creatures just inches away from me is an awesome feeling. When they are feeding, you can feel the thrust from their wings beating so fast. A spider’s web can be strong enough to keep a hummer from flying by binding up their wings if they accidentally fly through one. Even though a hummer has legs/feet, they only perch with them; they do not know how to walk on a flat surface.

Q: Is there a story behind your name?

A: Not really; at least not to my knowledge. I do know that my mother still uses my first, middle, and last name when I’m in trouble, so I try to stay out of it as much as I can.

Q: Do you have a favorite quote? What is it?

A: I learned this from a little green Jedi Master who said the following, “No! Try not! DO or DO NOT; there is no try!” It speaks for itself, and reminds me of Excelsior’s motto of Ever Upward. If you’re going to move upward in anything that you do, there is no try.

 

Alumni Achievers

Award recipients stand out for their inspiring accomplishments


CHANGING THE WORLD ONE DIVE AT A TIME: TIMOTHY CARLISLE ’86, ’03

C. Wayne Williams Award Recipient

C. Wayne Williams Award Recipient Timothy Carlisle doesn’t let stumbling blocks keep him from his goals or from helping others. He says, “As the Japanese proverb says: fall down seven times, get back up seven. My translation: may your surfaces match your dives.” The former submariner may have had many dives, but he’s always resurfaced better than before.

Carlisle, who has earned an associate degree and two bachelor’s degrees from Excelsior College, is the project director of cybersecurity at SFO International Airport in San Francisco. His job includes project management, technical expertise, awareness training, remediation of audits, and working with third-party penetration testers and assessors, among other responsibilities. His interest in the field stems back to his time in the U.S. Navy, which he joined in 1980. “Since I started in the Navy as a data systems technician, computers and I have been intertwined,” says Carlisle. “I worked with computers as we started putting them on submarines, and wrote a lot of policies, procedures, and operating manuals.”

His current work, like his time in the Navy, requires hard work and dedication. His Navy and submarine background is helpful, says Carlisle, especially when it comes to mechanical trades and fields. “I mean think about: how many computer folks understand how hydraulics work?”

He has also learned to respond to any problem that arises. “When I find a challenge, whether it is my job or not, I find a way to fix it,” explains Carlisle. “Strangely enough, the CISO [Chief Information Security Officer] jokingly refers to me as a Swiss Army Knife, because he knows he can drop me into almost any situation, and I will come out with the answers and a plan of action.”

Carlisle’s strong work ethic and dedication led him to furthering his education in the early 1980s. He came across Excelsior and worked to earn an associate degree in 1986. “If you really care about your education, you will make it happen, even if it takes you several years while living 800 feet underwater,” says Carlisle of the at-a-distance experience. He later earned two bachelor’s degrees with the College in 2003 and has since used his education to give back to others. Carlisle gives credit to Excelsior and says, “I will be eternally grateful…for the founders who had the wisdom and foresight to create such a program so that people like me could have a chance to change themselves and by definition, change the world.”

Carlisle has received several awards and recognition for his time volunteering for various non-profit organizations. His volunteer work includes working with Opportunity Junction, a nonprofit organization that teaches technology and life skills to women; serving as president of U.S. Submarine Veterans Inc. Mare Island Chapter; teaching cybersecurity safety to seniors and children ages 8–14, and coleading a military team that was recognized by the receipt of California’s first National PTA award. Despite the accolades, the most enjoyable part to him, he says, is simply
helping people. “I feel I have been given much,” he says, “and believe that my primary mission in life is to make the world a better place, hence being involved with my family and the communities in which I live.”


DEDICATION TO OTHERS: JESSICA CHEVERIE ’02, ’17

Alumni Service Award Recipient

Jessica Cheverie knew she wanted to be a nurse when she was 16 years old. Her interest in nursing began when she was hospitalized as a teenager. Seeing the nurses in action firsthand inspired her to follow the same path. Cheverie grew up in Connecticut and in high school, she volunteered at St. Vincent’s Medical Center in Bridgeport. After high school, she attended St. Vincent’s College of Nursing in Connecticut, and worked as a home health aide and in hospice care for United Home Care in Fairfield. Cheverie then moved to San Diego and earned her licensed vocational nursing degree from Maric College in Vista, California, in 1999. She earned her associate degree in nursing from Excelsior College in 2002, her certification in case management from the University of California San Diego in 2014, and a bachelor’s in nursing from Excelsior in 2017.

Cheverie has dedicated her life to teaching others to be patient advocates and to give exceptional patient care. Currently, she is part of Scripps Health RN Prescription Refill Team in San Diego, and started Excelsior’s Master of Science in Nursing program with a specialization in informatics this fall. She volunteers with Third Avenue Charitable Organization, feeding the homeless and supplying them with toiletries, clothes, blankets, and other necessities. Alongside Alumni Leadership Council Secretary Sandra Butterfield ’86, Cheverie co-hosts the Shift
Report, a quarterly webinar series presented by Excelsior’s Office of Alumni Affairs that explores issues nurses and healthcare workers face in the workplace.

Cheverie suggests that people who are looking to enter the nursing field should shadow somebody in the field and volunteer at a hospital in the type of unit they’d like to work in someday. She says of nursing: “I like the challenges. I’ve dealt all the way from death and birth…I really got see quite a bit over the years. The biggest thing is really helping other people when they’re
not able to help themselves.” For 12 years, she worked in a busy labor and delivery unit at Naval Medical Center San Diego where she was a neonatal resuscitation instructor, bereavement counselor and instructor, one of the leads in the operating room, and a charge nurse.

Every day in labor and delivery was unpredictable, she says, and so it was critical to work cooperatively with others. “You can’t save people or help people without working together as a team because especially in labor and delivery or in life or death situations, you can’t do it by yourself,” she explains. “When you have a good team, it works out.” Cheverie describes how she collaborated with her peers to determine what they did correct that day, what they could do better, and how they could help each other in the future.

Cheverie’s passion for nursing shows in her dedication to her patients. She believes in “treating patients as if they’re your own family members and to truly listen to them and how they’re feeling and what’s going on with them instead of being biased or judgmental or jumping to conclusions.” Cheverie has taught many new nurses during her time at Naval Medical Center and shares that the most important thing she has told people is to put themselves in their patient’s positions; to think about how they’d like to be treated. Being a patient advocate, she says, is the
most important thing.


DEVOTED TO PUBLIC SERVICE: MEGHAN COOK ’94

Alumni Achievement Award Recipient

Meghan Cook is passionate about public service. As the program director at the Center for Technology in Government (CTG) within the University at Albany, she works side-by-side with government officials, helping them identify new ways for their governments to work together through technology. She knew this work was meant for her early on. “A calling to the public sector felt stronger to me than a calling to private sector type of work,” she says.

She had earned an associate degree in broadcast communications from SUNY Adirondack in 1992 and a bachelor’s in liberal studies from Excelsior College in 1994. She immediately went on to earn a Master of Public Administration (1996) and Master of Science (2002) from the University at Albany.

Cook never thought she would work in the area of IT. But through her courses in public management and through working in internships in government, she realized technology and information play a critical role in delivering public services. At CTG, Cook works with people in all levels of government in the U.S. and all over the world, from top executives and elected officials to those
who carry out the day-to-day operations.

Much of her time is spent facilitating meetings, workshops, and delivering presentations. As a master facilitator, she leads groups from as few as 10 people to as many as 70 people. Most times it is to explore an issue(s) within their organization and develop a plan, solution, or an agreement. “Many times, I’m getting people to understand each other’s viewpoints,” Cook says.
To address the common criticism about the lack of communication between government departments, she helps leaders better understand what each other does and that the information they use could be valuable somewhere else. “I like running the sessions that help people to leave with more understanding and clarity and sometimes even an agreement,” says Cook.

One of her most memorable achievements, she says, was being recognized by the State University of New York (SUNY) with the Chancellor’s Award and also by the New York State Local Government IT Directors Association. Cook says, “These are the people I work to support every day and for them to recognize me and welcome me as part of their community…it means so much.”

Currently, Cook is working on a project with the cities of Schenectady, Amsterdam, Gloversville, and Troy, New York, to help them develop a way to share information across jurisdictions around code enforcement and problem properties and owners. Out of this project came the idea for the joint course between the University at Albany and Albany Law School called Urban Innovation
and Creative Problem Solving. Cook co-leads this experiential learning course where public policy graduate students and law students work to address the problems of blight and vacant housing in those cities.

Cook has lectured for undergraduate and graduate classes for 15 years, but this is the first time she is teaching a class. She says, “I’m giving them tools; I’m giving access to city government; and I’m giving them support and coaching along the way. So maybe [with] all those things together I am teaching them, but really I am creating the environment where they can learn, and that is just what they do.”

“I can’t say that I’ve ever set out to be inspirational. I’ve tried to set a good example,” Cook says, though her students have often written her back saying they have learned so much. In both her class with students and her workshops with government officials, she brings groups together to help them learn, make decisions, solve problems, and achieve their vision. In both situations, it’s rewarding to see them succeed. “They are proud, too, of what they’re able to accomplish,” she says.


THIS NURSE’S LIFE: LEONA KONIECZNY ’82

Carrie B. Lenburg Award Recipient

Leona Konieczny has been in nursing for 43 years. During that time, she has worked in a variety of positions, and no matter what, she’s never let anything get in her way. She has kept learning, kept moving forward, kept getting better.

Konieczny, a 1982 graduate with a Bachelor of Science in Nursing, initially wanted to be a teacher, but at the end of high school, she began working as a nursing assistant in long-term care. Over the years, she has held management positions in both long-term and acute care. In the 1980s, she began teaching, first as a lab teacher, then a tutor, then a clinical instructor, then as
full-time nurse faculty. Konieczny says of the two disciplines, “Nursing and teaching are very purposeful careers. They both offer the option of making a positive difference in someone’s life.”

Konieczny has a real love for travel and a strong belief that people have a responsibility to share their knowledge and resources. Her first foray into travel was on a nursing delegation to South Africa to interact with nurses at clinics and assist with community health care. She describes her time abroad: “It reinforced to me the commonalities that all people have. They have the needs of access to food, housing, love of family, and what I call the pull of the known. People want what is familiar, usually…On the other hand, it showed me that there are many different
ways that people achieve those goals.”

She has led middle school, high school, and university students across the world, to places in Europe, Australia, Costa Rica, and Canada. “It gives me a chance to expose them to global interests — what’s different and how that impacts health,” she says. For example, there is no indoor plumbing in parts of South Africa, which can impact the water supply, sanitation, and thus public health.

Konieczny works at Central Connecticut State University as an assistant professor and RN to BSN coordinator. Two years ago, she came up with the idea to start a Master’s of Nursing in Nursing Hospice and Palliative Care program, and in the fall 2017 semester, it saw its first students. “It has been a labor of love for me to see now what started as an idea in 2015 come about to accept students in 2017. That’s very exciting for me,” she says of the experience.

She has worked not only to further the lives of her students, but also to further her own. Despite work and family responsibilities, she has had the persistence and resilience to reach her goals. She is a prime example of a lifelong learner, having earned her associate degree in the ’70s, bachelor’s in the ’80s, master’s in the ’90s, and doctorate in 2013. “Like many women,
I think it’s an accomplishment to maintain a career and also to have a focus on family,” says Konieczny, who notes her pride in her children, a son who is a lieutenant in the Coast Guard and a daughter who is a hearing specialist.

She recommends students interested in nursing shadow a nurse and be aware of what is required. “Television and movies do not portray nurses accurately at all. We’re not ‘Nurse Jackie’ and it’s not like ‘Grey’s Anatomy’,” she says. But she emphasizes the range of opportunity inherent in nursing. “With nursing, sky’s the limit in terms of varied options and working hours and it
just offers so many possibilities.” In her own career, her continued learning led to a string of new opportunities. As she puts it, “Success breeds success. If I’ve been successful in this, let me expand and try something else.”

 

Heard it from a Friend Who

Oftentimes the link between a student and Excelsior is a friend, co-worker, brother, sister, advisor in a military education office or at a community college, supervisor, spouse, or even a parent who earned a degree from the College and suggested their offspring do the same.


EMILY RILEY ’16

When Emily Riley was preparing to attend Commencement in 2016, she shared her experiences for the blog Excelsior Life. What did earning her Bachelor of Science in Business mean to her?
“A lot of pride,” she said. “It took me a long time to get here. I’m really proud that I succeeded and I can say that I now have a bachelor’s degree.” Riley had learned about Excelsior as a student at SUNY Broome, a community college in Binghamton, New York. SUNY Broome has a 3 + 1 program with Excelsior (students take up to 90 credits toward their bachelor’s degree at their community college and the final 30 credits with Excelsior), so Riley moved from her associate degree directly to her bachelor’s degree program.


DAVID WALDORF ’15

“My sister had graduated from Excelsior so she knew all about it and kind of could help with guiding me…it really made signing up and all of that painless without question. She had already
been through it all, so I went right to her and talked to her.”


LISA RAPPLE ’86

School of Health Sciences Faculty Program Director Lisa Rapple may now be working for the College, but at one time, she didn’t know what it was. She earned her associate degree in respiratory therapy from SUNY Upstate Medical University in Syracuse, New York, before becoming the clinical coordinator for the respiratory care program at Hudson Valley Community College in Troy, New York, and then moving on to teach in North Carolina. She was determined to pursue her education and so while working, she took courses at Syracuse University, UAlbany, and East Carolina University.

Upon returning to New York, she heard talk of Excelsior. She explains, “What managers were doing was typically getting a degree with Empire State [College] or Excelsior College, which I knew little to nothing about either one of them.” Her boss had been attending Empire State College and had been struggling to complete his degree. Rapple wanted to pursue her graduate degree and recalls thinking, “I have not got that time…I want to get my bachelor’s!” Thus, she decided to look into the other college she was hearing about.

Excelsior took much of Rapple’s credits and she received her bachelor’s degree in 1986. She went on to receive her master’s degree in education with SUNY Buffalo and then worked for Empire State College as an instructional designer for its online RN to BSN program. In 2013, she joined Excelsior College as the faculty program director for health care management.

Rapple’s connection to Excelsior doesn’t stop there. Her son, Jonathan, recently received his associate degree in liberal arts from the College. Excelsior accepted the majority of the credits he earned during his previous two years at Siena College, so he only needed to complete a math class and capstone. Finishing his associate degree was a dream come true. Rapple remembers Commencement: “When he walked across the stage [to get his degree], he was walking on air.” He has told his friends about his experience with Excelsior, and he has begun pursuing his bachelor’s with the College.


CAROLINE METZGER ’17

Caroline Metzger, a 2017 graduate, says it was a natural decision for her to choose Excelsior College. She had watched as her older sister Katherine Metzger and brother Peter Metzger took courses at the College and had good experiences.

She had watched, too, when Peter graduated in 2016 with a Bachelor of Science in Business. Caroline was already a student and had only the capstone course remaining when she viewed the webcast
of Commencement from abroad, where she was pursuing volunteer work. “I was in another country in another time zone, and I was able to watch him graduate.”

To her, that was yet another Excelsior experience that did not disappoint. The “efficiency and effectiveness” of the College made a difference for her. She benefited from the ability to determine the number of courses to take during a trimester and the ease of transition when returning to school after taking some time off to pursue a personal interest. For her and her siblings, Excelsior College provides the flexibility they’re looking for when combining school, volunteer work, and full-time jobs. “As a college, typically the focus is on the student, but it’s difficult to negotiate through particular hurdles,” says Caroline, who earned a Bachelor of Science in Business. “Excelsior is flexible.”

Word of that flexibility is passed down sibling to sibling in this family. Caroline’s younger brother John is already enrolled, and, as Caroline says, there are “two more kids to follow.”


STEPHEN HANERFELD ’15

“A number of years ago I realized that there was something missing in my life and a goal I hadn’t achieved yet. I had just gotten out of the Navy. I had served for about 9 and a half
years…and I realized that it was the fact that I had never completed a college degree.

I had started when I was younger, I joined the military, and I never finished it. However, not knowing how to go about it, I ended up enrolling in a local community college. And for those of you who have done that, it’s really difficult to balance a degree or courses while having a life and work and everything that goes along with that.

Sitting in a classroom for three-and-a-half hours, three nights a week, and trying to find time to sleep wasn’t really working for me.

I thought it wasn’t going to happen, until I met a co-worker who told me about some courses he was taking though an online college called Excelsior.”

 

An Ongoing Connection


Mary O’Connor ’94 became acquainted with Excelsior College the way many others do. A mentor at work — in her case, a nurse manager at a hospital in Brookline, Massachusetts — told her about the College, then known as Regents. As a nurse manager without an advanced degree, O’Connor wanted to earn a bachelor’s degree and progress in her nursing career. Nearly three decades later, the two remain friends and O’Connor, an associate professor of nursing at Notre Dame of Maryland University, remains connected with the College.

In December 2017, she completes her second three-year term as an Excelsior College trustee. She joined the board of trustees as an ex-officio member in 2005 when she was elected president
of the Alumni Leadership Council. In that role, she remained on the board for two, two-year consecutive terms. As a trustee, O’Connor observes Excelsior College from a different perspective, more behind-the-scenes. “I can see how the mission is lived,” she says, and adds, “The people who are working at Excelsior are really dedicated to their craft in whatever they are doing … and it’s obvious they care about the students.”

O’Connor cares, too, and recently designated Excelsior College as a beneficiary of a portion of her estate. The decision to do so came easily. Her employer was changing retirement plan vendors, which is a natural time to review beneficiary designations. Her designated beneficiaries were now established adults, so that left her with some flexibility for allocating funds. “I felt I could spread it around a little bit more, and Excelsior has always been one of my top two giving priorities: church and Excelsior,” explains O’Connor. Her gift qualifies her as a member of the Nyquist Legacy Society. Excelsior provided O’Connor with a springboard to further education and opportunities. After earning her bachelor’s degree, she earned a Master of Science in Nursing from Northeastern University in 1997 and a PhD from George Mason University in 2005. She has published widely on nursing leadership, and applies this interest to her teaching of population health. She asks of her students, “As nurse leaders, how are we impacting the health of the communities we serve?”

The same could be asked about her impact as an alumna. Through her many contributions, O’Connor positively affects the health and well-being of the Excelsior community she serves.

 

Learn in 3D

A grant from the national science foundation funds simulations to teach work-ready skills for electrical careers


How can students enrolled in an online technology program gain the hands-on experience they need to be job ready in the energy industry? Michael Johnson, associate dean of technology in the School of Business & Technology, believes 3D educational simulations can prepare students with the skills they need.

The National Science Foundation agrees.

In June, the NSF awarded Excelsior College and Polk State College, a multi-campus institution in Florida, a three-year grant of more than $860,000 to develop 3D simulations to teach and assess
key skills in power generation and advanced manufacturing. The simulations would prepare technicians for skilled positions in the energy and manufacturing industries. This is Excelsior’s first-ever NSF grant.

The simulations will be incorporated into the associate degree in technology program, in the nuclear/power plant, electronic/ instrumentation, and electromechanical concentrations. Through the
simulations, students would learn safety techniques; gain the experience of using electrical tools to do a job task, such as troubleshooting an electrical component; and reading a blueprint.
With simulations in the program, students would gain workforce readiness skills along with industry certification to support their electrical careers. Students who earn a grade B or higher earn the Center for Workforce Development’s Energy Industry Fundamentals certificate acknowledging their competencies and foundational knowledge of electrical work.

“Research has shown that simulations are an effective method to reinforce concepts and enhance students’ learning experience,” says Johnson, the principal investigator on the grant. Simulations provide students an opportunity to repeat the scenario several times such that they have a better understanding of the content. Additionally, simulations allow students to perform the activities in a safe environment and learn from their mistakes.”

Johnson explains the simulations will give students immediate feedback as they progress through the scenario. For example, if the student selects the wrong tool or equipment, they will receive
feedback with an explanation of why it was incorrect. Conversely, when the student does the simulation exercises correctly, text pops up to explain why the choices were correct and reinforces the learning. “The final scenario will be a graded exercise that compiles all competencies required to perform an electrical job task,” says Johnson, and adds that the student will receive a final grade with any relative feedback.

Students who earn the Energy Industry Fundamentals certificate are better prepared for electrician careers in the energy industry, and electricians are in high demand. The Bureau of Labor Statistics projects job opportunities to expand by 14 percent between 2014 and 2024, a rate that’s much faster than average.

The 3D simulations are on schedule for completion in early 2018, and a firm has been hired to assess their impact on how students achieve course outcomes. The simulations eventually will be offered as open educational resources.

 

Check it Off!

Time management tips and tricks to reach your goal


People are consumed and busy with so many things, from kids, work, and personal responsibilities to military life, school, and more. It is honestly hard to juggle it all. As student success coaches, we talk to students daily about how to manage their time effectively to complete their degrees. We know they are more than just students; they are people with busy lives, too.

One of the questions we ask students is, “How do you manage your time?” Sometimes the answer we hear — after a chuckle — is, “I just do it.” We wish it was as simple as that. Time management is key to achieving any goal, whether it be earning your degree or meeting a professional goal at work. You might have a system in place to manage your time. If that’s you, great! Read on to enhance what you are already doing. On the flip side, if you get to the end of your day or week and feel like you haven’t accomplished much, read on to learn some tips and tricks on how to manage your time better.

  1. PRIORITIZE: There can be a lot of items to check off your list. Ask yourself these questions: Are they worthy to make the cut on my to-do list? Am I checking things off my list for the sake of checking things off a list? Am I completing tasks that will help me reach my end goal? Am I being effective with my time? What is the urgency? Once you answer these questions, you will have a clearer picture of what your priorities are and can adjust your to-do list accordingly.
  2. SET GOALS: Your goal may be to complete your degree, get a new job or even purchase a home. How do you make sure you get there? Make the goal SMART: Specific, Measurable, Attainable,
    Realistic, and Timely. You want your short-term goals to build up to your long-term goals. One approach to use is to set mini goals. A mini goal may sound funny, but the small goals will lead to the larger end goal. If you make your goal specific, you are more likely to achieve it!
  3. MOTIVATION: What is the motivation behind pursuing your goal? Take time to answer this question. Once you have captured this, write it down, tell a friend, share it with the world! When you have a hard day and don’t feel motivated, this will serve as an excellent reminder as to why you are working toward this goal.
  4. SUPPORT: Who is encouraging you in your life to achieve your goal? It is important to be surrounded by people who can cheer you on along your journey and celebrate your progress. Whether it’s a coworker, family member, or neighbor, these people are there to support you! Tell someone — anyone — now. It feels good when people take interest and ask, “Hey, how is it going with your goal?” or “How can I help?” These supporters can provide help when you need it.
  5. FIND UNINTERRUPTED TIME: Try to find free, uninterrupted time in your schedule to concentrate on making progress toward your goal. For a week, keep a log each day and write down when you have free time when you can work uninterrupted. Also, write down how your energy level is. Does it make sense to study or write cover letters at 10 pm when you are tuckered out? Take note of these times and adjust your schedule accordingly.

By following these helpful tips and tricks, you can make your time management more effective and make progress toward your goals. Remember this is a process; it may not be perfected overnight. But with some changes to your daily or weekly schedule, you can do it!

 

Fall 2017 Issue

To read selected articles from this issue of the Excelsior College Magazine, follow the links below.

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Featured

Cool Courses

Various course images

The College offers—and students are taking—some interesting courses. Find out what students say about these eclectic choices.

Heard it from a Friend Who

Talk bubbles

Sometimes a chance conversation or seeing a family member pursue their degree is all it takes for someone to enroll.

Magic Man

Nelson Torres

Graduate finds rewarding career behind the scenes at the Smithsonian


President’s Perspective

Our Moment of Truth


New & Noteworthy

Alumna Karen Cox Addresses Graduates


Lifelong Learning

Check it Off!


Career Corner

Update Your Outdated Resume


Upward

Learn in 3D


Giving Back

An Ongoing Connection


Alumni Connection

5 Questions
Alumni Achievers


Alumni Notes

Allied Alumni

 

More Past Issues

 

Update Your Outdated Resume

Make simple improvements to showcase your unique value


Although some basics remain the same, resume trends change and you need to change with them to remain competitive. Dusting off your resume and adding the most recent employment experiences will not suffice. To open doors in the workforce today, resumes should reflect a fresh, modern look with certain contemporary elements. Try these suggestions to rejuvenate your resume.


OPTIMIZE THE TOP:

The top portion of your resume is prime real estate. A hiring manager will scan this first, allotting only about 6–8 seconds for reading, so the content must
count. Include your complete contact information. Your full name should be set apart in a large readable font. In addition to your name, email, phone, and address, add your LinkedIn profile, online portfolio, or personal website address if you have one. Most employers will screen candidates on social media, so be a step ahead: maintain a polished, professional account, and provide
the URL. If you are still holding onto an AOL, Hotmail, or Yahoo email account, consider acquiring a more widely accepted Gmail account. The others are often viewed as dated, and do not lend a tech-savvy impression. Finally, if you have an email address that is quirky or unprofessional, change it to convey a business tone.

REPLACE YOUR OBJECTIVE:

Rather than using an aspirational career objective at the top of your resume, focus on what you can do for an organization. A succinct Summary of Qualifications offers a more eclectic overview of your strengths, highlighting areas of expertise, experience, and core skills in several brief bullets. Not only does this approach pinpoint your specific qualifications that align with the needs of the organization, it also provides more latitude to showcase your personal brand.

CUSTOMIZE FOR THE JOB:

Avoid using the “one-size-fits-most” approach and tailor your resume to each job you’re applying for so there is a clear match between your qualifications and the position requirements. Read the job posting carefully to identify unique phrasing, key terms, and skill sets that are being sought. Include these key words in your resume by integrating them within the professional summary and the work experience section. Key words are also necessary to get past the applicant tracking software many companies use to weed out unqualified
applicants. If enough correct words are detected, the system sends on those who qualify for staff review. Without the right key words, your resume may be rejected before human eyes ever see it.

INCLUDE ACCOMPLISHMENTS:

Simply listing your duties and responsibilities will not effectively reflect your past performance. Accomplishment statements capture your unique contributions and underscore your positive impact in the workplace. Quantify your information whenever possible with results-oriented statements. Describe how you applied your skills and achieved goals. Did you improve an office process? Were you a team leader? Did you reduce costs for the company? Replace those drab descriptors with accomplishment statements that highlight your achievements, and don’t forget to weave in those important key words along the way.

MAKE YOUR EDUCATION WORK FOR YOU:

The education section on your resume can be an advantageous way to outshine your competitors. Placement of your educational credentials depends on your current career status and what you want to emphasize. If you’re a recent graduate, or a career changer with a more current credential that supports your transition, lead with education at the top. If you have had a steady career path, place the education closer to the bottom of your resume. Graduation dates are not necessary unless you are a recent college graduate with no professional experience. Unfortunately, listing the dates can work against you as you progress in your career. Ideally, the employer is most concerned about the degree, not the date.

PAY ATTENTION TO FORMATS AND FONTS:

Employers will give less than 20 seconds to review your resume, so keep it organized, legible, and easy to navigate. Stay away from densely packed text, too many mixed font types and sizes, and lengthy paragraphs. Make sure there are no typos. Use bullets and proper spacing. The goal is to create an aesthetically attractive, uncluttered, formatted resume with easy readability.
With these few revisions, you can easily transform your resume into a more modern, well-crafted resume that will clearly illustrate your value, bring you to the forefront, and increase your employability.

 

Magic Man

Graduate finds rewarding career behind the scenes at the Smithsonian

The halls of the Smithsonian National Museum of Natural History are quiet. Nelson Torres passes by the elephant standing impressive in the rotunda. He glances toward the Hall of Mammals,
knowing that Smithsonian staff has made sure each of the exhibits is open and safe; the escalators are in working order; the air conditioning is ready to cool the mass of patrons coming through the doors in a few short hours. He is behind the scenes, in the shadows, but he helps ensure all the Smithsonian museums are accessible and ready for the public.

Torres, a 1997 BS in Liberal Arts graduate, is the associate director of business operations within the Office of Facilities Management and Reliability at the Smithsonian Institution. He oversees the facilities budget and workforce, procurement process, and property management for the Smithsonian’s 19 museums, National Zoo, and a handful of research centers across the country — 13 million square feet of space.

“I really like business, I really like managing resources and programs, and seeing how those programs work and thrive,” says Torres of his position. His interest in business management stems back to his high school days. He pursued accounting in college, but ended up going into the Marine Corps where he stayed for the next 20 years. He says of his managing experience in the service: “That’s where I learned the rudimentary, hands-on, practical business management… .” Torres completed his bachelor’s degree with Excelsior College and earned a Master in Public Administration from Webster University. After he retired from the service, he went on to earn a PhD in business from Northcentral University.

His team is responsible for providing the human, budgetary, and property resources to facilitate the cleanliness, appearance, and maintenance of the iconic Smithsonian Institution facilities. “It’s a lot of the back room, enterprise sort of thing that people don’t see and maybe take for granted that will always work,” he explains. He may work behind the exhibits, but he enjoys seeing the payoff every day. That’s what gets him up in the morning. “Seeing the tangible and almost immediate results of what we do, whether it’s getting lighting somewhere or flooring, or making sure things are clean,” say Torres. “It just really is seeing that tangible result; that the visitor experience goes on uninterrupted, and that it’s a good experience here at the Smithsonian.”

In his interview with Candid Career, an organization that provides informational interview videos featuring professionals in myriad careers, he describes his daily responsibilities to viewers. Torres is one of a dozen Excelsior alumni who have shared their career trajectories through Candid Career. Excelsior’s Career Center houses the short videos on its website so that students
and others can learn about the various professions of Excelsior graduates. The videos are also shared on the Candid Career site.

Interviewees like Torres are asked to talk about their educational background and work experience, what they do at work, and their loves and challenges of the job. They give guidance on how to prepare to enter the field or obtain a similar position, and also share any final advice. Alumni are also asked about their experience with Excelsior College. Maribeth Gunner Pulliam, the director of career services at the College, said it is beneficial to have alumni featured on the Candid Career website. “Not only do our own students get to see them, but prospective students get to see them, and students across the United States get to know the Excelsior brand,” she said.

“I don’t have to be out there; I don’t have to be in front … . But I love making magic, and I love making things happen.” –Nelson Torres ’97

Torres’s video has become popular on the Candid Career site and it’s easy to see why. He is dedicated but also credits his staff for making his job so enjoyable. “They are one of the reasons why I come to work. It’s a very pleasant, very collegial, very nurturing environment… . I love that my work involves people and budgets and procurements, but it also involves working with the staff of different museums and different art galleries or the National Zoo or a research center and possibly finding a common theme that we all can work together toward.”

At the end of each day, Torres leaves feeling physically and mentally tired, but more than that, he says he often wonders, “Did I do enough? Did I do enough today to ensure that tomorrow is going to be a great day for not only our staff but for our visiting public?” In his position, he often has to think about the next day; it’s important to think strategically about what’s next. In this respect, Torres’s job is never over.

But that’s how he likes it, and even though he admits it’d be interesting to be somebody’s chief of staff, he would still enjoy working behind the scenes. I don’t have to be out there; I don’t have to be in front,” he says, “But I love making magic, and I love making things happen.”

 

Alumna Karen Cox Addresses Graduates

“I feel at home here at Excelsior with all of you and your stories,” Commencement speaker Karen Cox said, addressing more than 400 Excelsior graduates and their friends and family in July. Cox
earned her associate degree in nursing from Excelsior (then Regents College) in 1982 and is president of the American Academy of Nursing.

She relayed her own upbringing in Independence, Missouri, and her journey to become a nurse. She told graduates that receiving their degrees meant they would “learn, grow, and find meaningful ways to contribute and leave the world — whatever your piece of it is — better than you found it.”

“But most importantly, never lose your voice. Say what needs to be said in the name of what is right, just, and fair.” –Karen Cox ’82

Cox shared stories of ordinary people who had a profound impact on the lives of others by “just doing their jobs.” She reminded graduates that they, too, can have an impact on the lives of others; that they each can and will make a difference. “But most importantly, never lose your voice. Say what needs to be said in the name of what is right, just, and fair,” she said.

Cox ended her address by saying to graduates, “So, ladies and gentlemen, give them Hell and ever upward!” Graduates applauded enthusiastically at these rousing words.

Cox is executive vice president and COO of Children’s Mercy–Kansas City, an independent, academic medical center in Missouri. She also serves as assistant dean for Clinical Partnerships at the University of Missouri–Kansas City (UMKC), and is the inaugural endowed chair for the V. Fred Burry, MD, and Sandra Hobart Burry Chair in Nursing Advocacy and Leadership to recognize her
local and national advocacy and leadership work. In addition to her degree from Excelsior College, she earned a BS in Nursing from the University of Kansas, and an MS in Nursing and PhD from UMKC. In 2006, she received the Carrie B. Lenburg Award from the Excelsior College Alumni Association. The award recognizes a nurse who demonstrates commitment to nursing education as well as academic and professional accomplishments in the field of nursing.

 

Our Moment of Truth

On July 14, Excelsior College held its annual Commencement in Albany, New York.

The ceremony, in the Empire State Plaza Convention Center, located a stone’s throw from the state capitol, was attended by staff, faculty, local dignitaries, and more than 400 graduates from throughout the nation and the world, accompanied and cheered on by family and friends. The chance to meet each graduate as they walked across the stage — to shake their hand, offer my congratulations, and wish them well on the journey ahead — made for a truly special experience.

At a time when some are questioning the value of higher education, events like this remind us of the importance of Excelsior College and all institutions of learning.

Education creates new opportunities and new pathways to knowledge. It broadens perspectives and facilitates intellectual, emotional, personal, and spiritual development.

Education represents our infinite quest for the truth. And, despite what we read, see, and hear in the news and on social media today, the truth matters.

As educated citizens, it is our responsibility to engage with each other in civic discourse based upon knowledge and facts. Our future depends upon our willingness to demand the facts, insist upon the truth, and hold our leaders accountable for the truth.

Education is vital to our representative democracy, helping to create a better informed, more civically engaged citizenry that applies its knowledge of the facts and habits of mind to advance the human condition.

Some have described our current times as the “post-truth” era. Our response is and should be to affirm our commitment to learning — and to redouble our efforts to seek and uphold the truth.

For 46 years, Excelsior College has been assessing and validating knowledge acquired through military service, professional development, life experiences and course taking, providing adult learners with a tailwind that propels them forward. Our commitment to validating learning and knowledge remains steadfast — as does our resolve that the truth matters . It always matters.